Local Guides World

Lexus Johnson

1 reviews on 1 places
stars I would. This was my first time patronizing this business. My husband and I went to the Kevin Hart comedy show so it was later and we were looking for some good food, music and drinks. We arrived at 10:35pm and the business closes at 12:00am on Thursday nights. Security checks your ID before entering so we asked them whether the kitchen was still open and he says “yes until 11:30 since they close at midnight”. So we go inside and seat ourselves. There is a QR code on the table which says order your food and drinks and pay for your order. Since no one came to the table at all the first 10 mins we just scan the QR and order out meal. We ordered an appetizer, 2 entrees and 2 drinks. The total was a little over $120. They charged a 20% automatic service fee and an additional automatic 20% gratuity. I’ll be honest I didn’t even know about the extra fees until my husband told me after he had already paid. Had I known we would have just went elsewhere because why am I paying gratuity and a service charge and no one has helped besides the bouncer. Nonetheless, after ordering a waitress finally comes to our table. Mind you this is about 20 minutes into us sitting down. She tells us that there are no mozzarella sticks so she has to see how that can be refunded. Thankfully that was completed. So we wait another 45 mins for our food. My husband’s food looks fine but my crab cakes look like someone forgot them in the skillet and just walked away. It was so burnt on the outside it was inedible. By the time they brought out our food it was already 11:40 so I knew it was zero point in having them attempt remake it. We just left. Safe to say for the amount of money spent I feel robbed. I would not recommend this place at all.