Local Guides World
Cali Bama
1 reviews on 1 places
The Peppermint Club is refusing to provide refunds for a mistake their marketing team made. I requested a full refund for the Ben Ottewell & Ian Ball (of Gomez), and Buddy concert. When purchasing tickets from their website, it displayed Buddy, the hip hop artist, image as the performer; however, Buddy confirmed on 11/5/23 that he was not the artist performing. I discovered it was the alternative rock group Buddy which was confirmed when I called the venue the concert was held at on 11/5/23.
Ticketmaster said the event organizer, The Peppermint Club, is not issuing refunds unless the show is canceled; however, they advertised the wrong artist. Whether the show is canceled or not does not negate the fact that they falsely advertised an artist that was not performing and received compensation under false pretenses.
Peppermint Club’s mistake resulted in me purchasing a concert ticket for the wrong artist and hundreds of dollars on a flight to LA for the concert on 11/6/23. I have sent messages and yet to hear a response. What a horrible establishment!
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Ticketmaster said the event organizer, The Peppermint Club, is not issuing refunds unless the show is canceled; however, they advertised the wrong artist. Whether the show is canceled or not does not negate the fact that they falsely advertised an artist that was not performing and received compensation under false pretenses.
Peppermint Club’s mistake resulted in me purchasing a concert ticket for the wrong artist and hundreds of dollars on a flight to LA for the concert on 11/6/23. I have sent messages and yet to hear a response. What a horrible establishment!
.