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Elizabeth Miller
1 reviews on 1 places
This review aims to shed light with the hope of inspiring positive change among the owners. Despite being a supporter due to its status as a minority-owned establishment, I expect more than just that reason. The food quality varies, falling within the realm of average and nothing exceptional. Additionally, the extended waiting times are notable. A longstanding concern involves the scarce presence of hosts at the entrance. The furniture, tables, and bathroom necessitate an update, as their current condition is quite off-putting. While the staff members are remarkable, the issue of high turnover is evident. Consequently, the perpetual influx of new staff impacts service consistency due to frequent onboarding. I strongly believe that this business should prioritize enhancing its food offerings, customer hospitality, and overall ambiance. Given the absence of direct competitors, there appears to be a tendency to settle for the minimum effort. I believe they can do better and merely chooses to not listen to customer needs and wants.