Q Bello

Long story short, I’ve been a customer with chase for over a decade. First checking account for college and savings. The company has gone downhill the past 5 years. Random fees, charging for pausing a check fee, crazy over draft fees, withholding part of your deposited check for no reason and if you have a problem with a merchant the claims department will take your money with zero regard to you the customer. Don’t bank with this institution, it’s not worth the headache. I have lost more money banking with them than I’ve retained/ made. Little to no interest on accounts either . When you call customer service, no one is polite (I don’t even think they are American), they hang up on you and do nothing to help with your problem but are more than happy to charge a fee for doing their job and take even more of your money. This company is punishing their loyal customers and honestly you can get more and better elsewhere.