Jordan Liling

I permanently stopped going to this joke of a practice purely due to the raw incompetence of the reception and their harsh way of dealing with me as one of their patients. Of the 5 consultations I had with my GP, 4 times I had significant problems with the admin processes of reception (all entirely their fault), ranging from problems receiving medicare rebates to payment processing issues to god knows what else. Nothing went smoothly with the admin team at all. To fix just one of the problems their admin caused, I had to wait for at least 2 hours in total in line at Medicare 3 times just to retrieve an $80 Medicare rebate that Bondi Junction Medical Practice clearly should have organised for me easily in the first place! The entire admin staff are all incompetent and honestly awful people; especially the team manager, who honestly cannot do her job at all.

The only reason I am giving this clinic 2 stars instead of 1 star is because of the GP I was seeing, Dr Langford Wells. She is an absolutely stellar doctor that cares a lot about me as her patient. She has given me both very professional advice and treatments.

The reception team has turned me permanently away from seeing Dr Langford Wells as a patient.

Do not go to this practice. You will highly regret it.