Li Goodman-Mathews

This used to be a lovely café, but has become a place to avoid. We had a poor experience in December but gave the benefit of the doubt because it's a very busy time in retail. However, our visit today has ensured that we will always go elsewhere in future. Despite being lunchtime, the café was almost empty. Cash only. No one came to the till for quite some time and when I was finally served it was not worth the wait. No decaf, no glasses for canned soft drinks, did not put cream on the hot chocolate, and despite very clearly ordering skimmed milk (which I could see was available), my coffee was made with the semi skimmed that was already on the counter. Appeared to be one staff member running the entire café. You can see right into the kitchen and not once did I see them wash their hands between jobs (handling money, making drinks, sweeping floors and preparing food).
Very poor experience, very disappointed.