Jo K

The hotel cancelled my reservation a few hours before my arrival because I refused to pay thousands of EUR extra for a room that I already booked and paid for. They apparently had some glitch in the system, provided me with the wrong price and instead of honoring it as any professional company would do - they cancelled my reservation, without any apology. This is so shameless, I am honestly speechless. We are on our way without accommodation. I would NEVER recommend their terrible service.