Local Guides World
Toto
1 reviews on 1 places
The Consulate General of the Republic of Korea really needs to work on updating their website, forms, and improving their service.
Before I visited them for my appointment, I downloaded necessary forms from the website ( 영사민원24) expecting to facilitate a process. However, it turned out the forms available on the website were old or wrong versions and I had to fill out all the forms again on the site.
Also, they should update and post correct business hours across the web. For example, their business hours in Google are posted 9-12pm, and 3-5 pm although they open at 1 pm after lunch break. It might create confusion for people whose appointment is scheduled between 1-3 pm. My appointment was 2:30 pm, but the website information showed they will open at 3 pm, so I came to the Embassy of the Republic of Korea although I doubted.. Eventually, I had to drive back to the Consulate.
Given they represent the Republic of Korea, it is quite surprising how inefficient and poorly it is managed.
In addition, the staff didn't seem to be professional and welcoming. The person who took care of my business today wasn't extremely rude, but she was passive aggressive.
Before I visited them for my appointment, I downloaded necessary forms from the website ( 영사민원24) expecting to facilitate a process. However, it turned out the forms available on the website were old or wrong versions and I had to fill out all the forms again on the site.
Also, they should update and post correct business hours across the web. For example, their business hours in Google are posted 9-12pm, and 3-5 pm although they open at 1 pm after lunch break. It might create confusion for people whose appointment is scheduled between 1-3 pm. My appointment was 2:30 pm, but the website information showed they will open at 3 pm, so I came to the Embassy of the Republic of Korea although I doubted.. Eventually, I had to drive back to the Consulate.
Given they represent the Republic of Korea, it is quite surprising how inefficient and poorly it is managed.
In addition, the staff didn't seem to be professional and welcoming. The person who took care of my business today wasn't extremely rude, but she was passive aggressive.