Rick Spencer

Check in took excessively too long. I made a special trip two weeks prior to update my health insurance. Clerk said they would upload. Checking in this morning it was obvious the special trip netted nothing. I arrived 30 minutes early and a new hire had to in process me. At least 20 minutes additional time. I hedged pre communication new insurance and arrived 30 minutes early. The nurse and doctor were excellent; once I got in. Don’t pre visit to update insurance. They won’t until your appointment.