Local Guides World

Karim Minkara

1 reviews on 1 places
Comcast has historically been a nightmare to deal with, though this store is an exception. I recently moved to NJ from Atlanta and my local store wasn't able to accept my device return/account cancellation. When my account wasn't cancelled after calling in to customer support, I visited this location after moving up here and Jose was extremely helpful. I arrived without an appointment within 30min of the location closing (not recommended) but Jose was still super helpful and mindful of my requests. I have yet to see his level of caring and attentiveness throughout every other interaction I've had with Comcast (after being a customer for 8 years).

Good on you Jose!