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C Lawson
1 reviews on 1 places
I gave Xfinity a shot and I regret it.
I got Xfinity mobile in March on the grounds that it would reduce my internet bill by 20 dollars. That has not happened yet as of June.
I spoke to someone about two weeks ago and they informed me that I would get a rebate on my next bill and all my bills going forward would be reduced by 20 dollars. That did not happen.
I called today and the answer I was given was that, "there will be no rebate, and I would see the 20 dollar reduction on my bills going forward. (Note: I told him I wanted to cancel all my services and he sent me to a number that literally hung up on me. That is not the first time an Xfinity representative has done this.)
This seems strange and makes it so that I have to go back again in a few weeks to check to see if I'm getting the discount. Does this sound right? Does anyone know Xfinity's bundle discount policy?
I got Xfinity mobile in March on the grounds that it would reduce my internet bill by 20 dollars. That has not happened yet as of June.
I spoke to someone about two weeks ago and they informed me that I would get a rebate on my next bill and all my bills going forward would be reduced by 20 dollars. That did not happen.
I called today and the answer I was given was that, "there will be no rebate, and I would see the 20 dollar reduction on my bills going forward. (Note: I told him I wanted to cancel all my services and he sent me to a number that literally hung up on me. That is not the first time an Xfinity representative has done this.)
This seems strange and makes it so that I have to go back again in a few weeks to check to see if I'm getting the discount. Does this sound right? Does anyone know Xfinity's bundle discount policy?