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Reviews

The best technicians provide repair services
Mitch Brennan
at 2024 Jan 24
Mitch Brennan
at 2024 Jan 24
Bloody fantastic customer service!
Craig you are a legend mate!
All of the knowledge and professionalism you would expect and then some.
Unfortunately my location was the only reason we couldn't go ahead with the build.
I would recommended MORE 4X4 to anyone!
Thank you again for all of your assistance guys!
Jun Gellekanao
at 2024 Jan 17
Jun Gellekanao
at 2024 Jan 17
Went in to More 4x4 to inquire about a lift, Aaron was very helpful and accomodating in answering all my questions. Really cares about his clients, he asked about our requirement and guided us on what need to done to suit our needs. Doesnt upsell on stuff that you dont need. Really appreciate it Aaron cant wait for my car to be scheduled and done.
Hayden Lowe
at 2023 Dec 05
Hayden Lowe
at 2023 Dec 05
Dropped my car down to more 4x4 last week. I’m a long loyal customer. I dropped it down to do a few bits and pieces. AARON and the team picked and chose what they felt bothered to do. They then charged me for everything even with incomplete issues. When picking car up brakes did not work and handbrake cable had been loosened and not tightened. A week on AARON has no interest in fixing either problems that were not there when the car was dropped down. The car was apparently “test driven” and charged to do so, but if this was the case they would of realised that the clutch was still having the same issues it was dropped down with and the brakes weren’t bled properly. The brakes were barely working and AARON has taken no responsibility or action into fixing a potentially dangerous accident. This is how they treat loyal customers. I’d suggest you look elsewhere if you want proper care of your car taken.
Lizzy Refalo
at 2023 Nov 17
Lizzy Refalo
at 2023 Nov 17
TOP TEAM!!! I love how they put so much passion into their work. They did an absolute amazing job with the bullbar on our Nissan patrol. Highly recommended these guys
Neil Wooldridge
at 2023 Nov 17
Neil Wooldridge
at 2023 Nov 17
We've not even quite started our project with More 4x4 but Aaron and the Team have already gone out of their way to accommodate us and answer all the random questions new 4x4 owners have.

Seriously, I don't care where in the State you are, check these guys out for your next project. Service with excellence and good humour!

I can't wait for the project to kick off next week!
Ian Scott
at 2023 Nov 13
Ian Scott
at 2023 Nov 13
Thanks for the last minute help Graeme much appreciated.
Nice guy, super fast and efficient and a cute little dog as a helper.
Got a pink slip done here, easy, fast and friendly.
Antony Osborn
at 2023 Aug 25
Antony Osborn
at 2023 Aug 25
More 4x4 has done a lot of work to my Toyota hilux over the past couple of years.

Overall they did a fairly good job. Unfortunately they let it down with an unsafe tune they provided which meant the car was running dangerously low AFR levels which in turn could have led to the engine blowing up.

I’ve had the car retuned on a dyno by another company, who are diesel tuning experts. I also produced evidence to more 4x4 and asked for a refund on the tune. They are denying fault saying it was too long ago (2 years). However I’ve been assured they are at fault and didn’t do adequate testing when they performed the tune originally.

I have attached a graph showing the unsafe tune provided by more 4x4 with dangerously low AFR levels.

I also have to say that communication from more 4x4 during the time I have dealt with them has been appalling. They just don’t get back to you.

I won’t be using them again.
jason walters
at 2023 Jun 20
jason walters
at 2023 Jun 20
Mark and the team at ARB brookvale were amazing and super helpful with setting up my Ranger and making it ready for any adventure, looking forward to testing it out.
Johann H
at 2023 Jun 19
Johann H
at 2023 Jun 19
I can't fault the work performed by the team at More4x4. Very neat and great attention to detail. I had a bunch of items done to my Prado and am very pleased with the results.

The only area which needs improvement is customer service (hence the 4 star rating). I found the team hard to get a hold of and required many emails and calls to get quotes/car booked in for work/status updates etc. If they manage to improve this aspect, I would happily give them a 5/5.

Overall good experience, thanks guys!
Mick Kombi
at 2023 Jun 10
Mick Kombi
at 2023 Jun 10
Had a colour coded OffRoad Animal bull bar fitted to my Prado this week.
Unfortunately colour didn’t match close enough for Aaron and his team’s high bar for quality and service.
Within 48 hours, the team had rematched the colour, fitted the bar, lights and foggies, and I had my truck back for the long weekend.
Congratulations Aaron, Dani and your team, a great experience from the beginning to end!
If you want to trick your 4WD, go and see these guys👍👍
John OGORMAN
at 2023 Apr 26
John OGORMAN
at 2023 Apr 26
Graham and his team are professionals. They most importantly warrant all the products they sell...as they have with Winch. Thanks team
Anthony S
at 2023 Apr 22
Anthony S
at 2023 Apr 22
A big thank you to Graham. He went well out of his way to help me with the issue I had with the snorkel on my four-wheel-drive .
craig wells
at 2023 Jan 25
craig wells
at 2023 Jan 25
I would like to thank ARB and more specifically ARB Brookvale for their continued support in dealing with matters pertaining to my LC 200 set up. Without going into specifics, they have been nothing but helpful and accommodating and I thoroughly recommend this team to get the job done.
Thank you Adam, Graham and Mark and to the back of house guys and gals who sorted out the nuts and bolts.
Absolutely first class.
Chris Huggett
at 2023 Jan 09
Chris Huggett
at 2023 Jan 09
Really good experience with these guys. All the workmanship was excellent. They missed and Andersen plug in the fit out and I rang and told them and had me in and ready to go in less than 2 hours. Would highly recommend.
Very friendly, informative and helpful. My bike was ready when i was told it would be and the price quoted was what was charged. Will definitely take my bike back again.
Saurabh S
at 2022 Apr 10
Saurabh S
at 2022 Apr 10
Contrary to a lot of comments, Tom was extremely courteous and customer friendly. He had a nice long chat with me about my bike and gave me some good maintenance tips - something I really appreciate with a service person. I hope the quality of the service is good once I had a few kms on the bike. Overall 5 star satisfaction what I would expect
John Lupton
at 2021 Sep 20
John Lupton
at 2021 Sep 20
Aaron and Steve are the best to deal with. They follow up and deliver sooner than expected. Price and service is 5 stars! We will bring our utes back to them.
Super friendly, sorted out my chain and sprockets within a couple days! Will be coming again

update 2023: getting back into bikes, still as good as ever, ignore the negative comments, whether they were real or not, they're definitely no longer relevant IMO
Aaron Millard
at 2021 Apr 08
Aaron Millard
at 2021 Apr 08
The team at ARB Brookvale are great.
They have some of the best customer service i have experienced in a long time.
They get stuff done, done right and on time and their after sales support is brilliant.

I highly recommend them.
lokimessa
at 2020 May 11
lokimessa
at 2020 May 11
Didn’t even make it past the 1 minute mark on the phone call when, who ever it was I spoke too, shut me off from the conversation and proceeded to hang up on me. All because I enquired about servicing on a motorbike that they refuse to work on?? I understand they choose not to work on this type of bike and that’s totally fine, but they way I was just spoken to was definitely not professional at all.
Was probably the rudest customer service I’ve ever experienced, pretty gutted as I’d heard good things from friends of mine and was looking forward to getting my bike back on the road.....Unfortunately not......
Best sales and service. Family business has been around for years has great knowledge and expertise. 🤩