Best Insurance agencys in Canada

This company has made it extremely hard to cancel my policy after changing jobs. Their phone service to talk to someone about this goes to a voicemail for someone named Valerie. After finally getting someone from tech support they said they would forward my response on and someone would contact me in a day. A week later I finally got a response and they said they would email me within the next hour. It's now been 3 days I have gotten nothing and still can't reach anyone by phone.

This is harder than canceling a membership at a gym, keep away from this company. If your company signs you up here, complain to your company.

best service. i recently delivered a claim. family was so thankful. i am so thankful to rbm Gurmeet Sekhon who was ready to help at every step and at every call/text, and helped to process the claim within less than 2 week.

Very quick processing and uncomplicated claim process. Thank you forest for making this time easy and straightforward.

When an employee terminates their employment with the company, they will be billed for the entirety of the insurance coverage for the current month, as well as for the subsequent month. This policy entails additional costs for the employer. It is regrettable to encounter such dissatisfaction with our insurance provider.

I was asking when I can still submit my medical claims and also my Health spending account and the representative said that he can only look up 2024. He has no access to any 2023 information, so it would take a while for him to find out when you can still submit your claims. I asked for a manager he said it would take up to 2 business days for them to call back or the same amount of time for him to call back with the information. I think that March 1st tomorrow is the last day. Other benefit companies have answers for a simple request like this. I immediately got a call back from Nick who answered all of my questions. He was extremely helpful and very nice to deal with. I really appreciate him taking the time with me. He even sent me emails outlining information to submit for medical and dental etc...I am very happy with his excellent customer service. he even reached out to the dental office to speed up the claim.

They handled my call quickly and the people were kind and understanding.

I applied for this insurance company and they declined me because I take anti depressants. I take anti depressants because I have seasonal effective disorder. Their exact words were “ because of your past medical condition of depression needing medication we are declining you”. We’ve spent decades trying to take the stigma away from mental health disorders and I get declined solely because I take anti depressants. This is discrimination and completely unjustified. This company made plenty of errors on forms and emails. They couldn’t even spell my name right.
They made me jump through hoops and still declined me.

STAY AWAY FROM THIS COMPANY. If I could give it a "0" rating I would. They have arguably THE WORST CUSTOMER SERVICE I have ever experienced. Foresters Financial hides behind the fraternal society side of Foresters and is simply a front for peddling life insurance products. An error was made in an RRSP/RRIF transfer and each time I call them they promise they will call me back and then I never hear from them.

if i could give them 0 stars i would. If you email them, they tell you to call, if you call them they say email. They will give you the run around. i wanted to increase my policy, the agent like a computer just kept repeating the same thing. Use some common sense adapt and understand the client needs. im trying to give you more money! i cancelled my policy and went somewhere else where they know how to treat their customers.

The worst company you will ever deal with. Uncaring, cold and like dealing with robots. Do yourself a favor and never insure you or your loved ones with this company!

I am leaving this review just to appreciate Chris V from GroupSource customer care services because he single-handedly helped me figure out tracing of the payments and made sure everything was in order and correct. We had to review past 4 years and he did it with respect patience and kindness! I hope his boss sees this and somehow appreciates him!

I am very disappointed with the service of GroupSource. I tried many times calling them, leaving voice messages but nobody returned my call. I need to convert my group benefit to individual, so the grace period expired.

Excellent insurance products for self employed creatives!!! They make it easy and simple and very cost effective. Nothing beats having peace of mind.

I can’t believe my mom stayed with these clowns for all these years. They got her $$, she died 2 years ago, they sent out a letter after 2 years, to her! I emailed and called several times….no reply. Seriously, stay away from this “company”, they don’t deserve even 1 star. So, don’t do this to yourself or your loved ones. This is a circus!

Good price, good coverage I'm glad I signed up young.
I just love how friendly everybody is whenever I call. When I signed up I met the kindest man tlhe took the time to explain everything more then once. I have since have lost contact with him though I wish I could call him for all of my questions.

You cannot get a hold of anyone at their offices. The response times from agents are ridiculous as well. I haven't been able to discuss insurance inquiries/estimates with anyone in-person yet.

Terrible insurance company. I had a baby in July of 2022 and it is now December 2022 and I still have not received payment. First we were told they need comparables or a price list of what OTHER rooms cost in the hospital. It’s irrelevant to my claim but I called the hospital and they promptly provided it. I submitted it and then I was told to show proof that I paid the bill. I provided proof of payment from the hospital. Then they said they would pay but they sent the check to the hospital instead of to me. I followed up with the hospital a month later and no check was received. Now I have to call them AGAIN and ask for the check to be cancelled because the hospital never received it and to reissue it to me since I’ve already paid the hospital bill. Dealing with a newborn is already challenging and this insurance company has made things exponentially more difficult. I would never suggest using them.

Whatever they wrote its totally opposite. They came up with highest insurance

I'm always impressed when companies do all they can to prevent you from giving them your money. They don't answer the phone or their phone system automatically directs you to a mailbox that informs you it is full then hangs up, their help chat on the website is a bot that just told me because I live outside of the US I can't buy Canadian film insurance. What? Keep up the good work champs.

I just had to post a review because the service provided by this company especially through their agent Victor Carreiro is exceptional! They are extremely fast in providing quotes as well as to responding to my emails. They show extreme care in their clients and they follow up to assure everything is going well and fits our needs. I am extremely pleased with their service and would highly recommend it.

Honestly they have some of the worst customer service I have ever experienced, especially being an insurance company. Every single claim I submit that isn't direct billed gets denied at least once before I can get approved. One they tell me and approve submissions with an invoice, but then the next they deny it saying they need a receipt. Then when I submit a receipt they deny that and say they need an invoice. The turn around time for their email responses is long and there is no good communication from them about what they require for submissions, they're explanations for denying claims are super vague and make no sense. They approve one thing for one employee and deny it for another. They're a super frustrating company to have to deal with. If you can, avoid, I would rather pay more for better quality customer service.

I've been with Front Row for a little under four years. Their rates are reasonable and I love that they understand photo/film industries. I've never had to make a claim but I've heard good things from other photographers. My only complaint is that they no longer cover your equipment if it's stolen from your car. As someone who works on the road this leaves me on edge. Would happily pay a little more for this option even with a higher deductible.

UPDATE: Front Row, thank you for clarifying my concerns. This is why you guys are great!

I have no idea if Front Row Insurance is any better than any other insurance company when it comes to honouring a claim...I've never had to make one, thankfully. I do know that obtaining insurance for my film gear was made very easy, and they seem to understand the insurance challenges for freelancers, whereas other insurance companies don't understand the business at all. I feel like my premiums and coverage are good value for the cost.

Front Row is awesome. I am so glad to have found them 4-5 years ago. Every other insurance company had no idea what we do and I knew we weren’t getting the coverage we needed.
They are friendly, knowledgeable and reliable. Communication has been lightening fast.
We had a flood and they were extremely helpful. They fought to make sure we were taken care of.

I have been dealing with front row for four years now , and am very happy. Sign up is easy fast and the renewal reminder is fantastic.