Best Medical offices in United Kingdom

Very polite staff and doctors.. 4 stars just because you need to wait for your call to be connected..

Worst drs in the world reception staff are so so rude and cheeky drs are completely useless as ‘no appointments’ trying to get an app for my mum who’s in her 60’s not into phones and you’ve to send pictures before a dr will even speak to you after waiting 35 mins on hold to get threw for them to do not a thing and it’s the same everytime you phone the reception staff have the worst customer service I’ve ever had to deal with

Friendliest, most helpful people I have ever seen.

Just moved to the area and had some administrative problems with my prescription. The staff was very helpful and understanding. I really don’t understand why people rate this practice low. Even though they were busy as ever they took care of me like they’ve known me for years.

Takes forever to get through on phone and if you walk in staff are chatting and laughing and phones are ringing. You can only use car park if you have an actual appointment, not for collecting prescriptions.

Been with this practice for years and it's always been a positive experience.
Thanks so much for looking after me. From the cleaners to the Top Doctors
From the cradle to the grave.
God bless.

Impossible to get an appointment. I don't know how many patients but they appear not to have enough doctors. Appointment staff are friendly but their position must be impossible. I have been trying for a full week and still cannot get to talk to a doctor. The 2 stars is not a comment on the staff but on my inability to reach a GP. It is very worrying to feel cut off from medical care

Carrick hill Campbell practice is the worst GP i have ever seen. Receptionist is very rude and impatient. Doesn't listen to us properly and gives half of the prescription always.

Excellent surgery, both Carrick Hill and Glen Rd, with fantastic doctors. I have faced the odd delay in seeing a doctor or getting a prescrption but I also understand the immense pressure all the staff, including receptionists, are under, especially during the pandemic, and they are doing an outstanding job in these circumstances. We all want to see a doctor as soon as possible when we are ill but we have to understand that may not always be possible, but that is not the doctors' faults. We are quick to give negative reviews of businesses etc. but we should also praise them when necessary. I am delighted our surgery has the doctors and staff that we do and I hope they eventually get the proper support and resources they need to be able to deliver the service they want to provide. Thank you.