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Reviews

We have used Cheltenham Mortgage advisors for our last two mortgages now and canot speak more highly about how brilliant they have been. Michael has sorted both mortgages out and catered to all of our needs with a clear understanding of what we wanted and how to get it. Great communication throughout the process which made it stress free enabling us to concentrate on matters elsewhere
I highly recommend Cheltenham Mortgage Advisors, particularly to Victoria who helped us through our options when looking to move house. All the information provided was clear and her communication was fantastic always keeping us up to date throughout the process.
Adam and the team couldn't have been more helpful with finding my mortgage. Adam sat with me and explained everything thoroughly, making sure I understood everything and what options I had to make sure I got the best deal for me. I can recommend them highly enough!
Fantastic experience with Cheltenham Mortgage Advisors, Adam supported me through porting and topping up my mortgage ready for my move. He took plenty of time to talk me through options and keep me up to date through the process. Would highly recommend.
I have been with Cheltenham Mortgage Advisors for a few years now, but this is the first time Victoria has dealt with my mortgage. The service, explanation and approach was fantastic.

Victoria took time to guide me through the process but was also incredibly efficient and fast in progressing my mortgage forward.
It makes it so much less stressful than it otherwise can be to have someone take such effort in getting the best deal, the right deal and doing so at such pace. Thanks to Victoria and all the team.
Mike and the team at Cheltenham Mortgage Advisors could not have been more helpful throughout the process of buying my first home. Everything was explained to me clearly and the communication was always timely. Would definitely recommend to another first time buyer. Thank you Mike, Laura and Stephen for all of your help!
Victoria recently re-mortgaged my property for me and I was really pleased with the service she provided. She was extremely efficient and knowledgeable and made the process seem straightforward. I had previously tried remortgaging my property and had not been successful but Victoria knows the market and products extremely well. Would 100% recommend.
I have been with Cheltenham mortgage advisers for several years now and have always found their level of expertise, help and guidance absolutely outstanding. Particularly in the current climate, knowing you can trust someone implicitly to try and find the best possible deal to suit your circumstances and continue to check market changes in your interest is invaluable. Really appreciate all of Victoria’s efforts! (Forgive the pineapple time tag- no idea why I have been posted as such!)
yaoi kitten
at 2023 Oct 04
yaoi kitten
at 2023 Oct 04
Scam company. Signed me up to a credit agreement without permission, denied me cancelling the contract once I found out, no replies to email, set up direct debit without permission, took out money after cancellation. Needed to go to the FCA to get my money back. Avoid at all costs
Had a great experience arranging my private sickness cover with Ta Fari. It was my first time dealing with something like that and it couldn't go any better. He explained everything very clearly and was able to answer all my questions.
Will definitely rely on them in the future if needed.
Refreshing!

Matthew Delaney has provided straightforward guidance, easily understood information, a variety of options and excellent customer service. Normally I detest callers who have accessed my details over the Internet, however this was reassuring, polite, helpful. Thank you for your clarifications and excellent customer service.
Gemma Corker
at 2023 Sep 07
Gemma Corker
at 2023 Sep 07
I had a fantastic experience arranging my private medical cover through Assured Futures. Our adviser Paula Thomas was beyond helpful and showed a great deal of knowledge of the medical field - providing detailed explanations of our options and taking the time (and patience!) to answer our many questions.

The entire process was incredibly smooth and efficient, and we were provided a selection of quote options which we were able to take a few days to read and review before making a decision. Paula was always available over email and phone, and we were very grateful for her flexibility in arranging call times with us.

We have been left feeling confident and reassured in the choices we have made, and I would 100% recommend AF as a broker, for their expertise and service, but mostly their fantastic advisors!
Ricky Askew
at 2023 Aug 17
Ricky Askew
at 2023 Aug 17
I got through to an advisor quickly who explained everything cleary. As far as buying insurance goes I felt it was painless and I got the Insurance I needed for a decent price. Based on my experiance so far I'd have no problem recomending Assured Futures.
kimmy quevil
at 2023 Jun 22
kimmy quevil
at 2023 Jun 22
Ta Fari was very thorough at explaining each step and all the small print. He very delicately handled my medical history and I found him very easy to talk to. He did a great job securing me a fantastic deal that will help secure my family should anything untoward happen. Thank you for your help today
Sophie made me feel like a valued customer. She was knowledgeable, helpful and very personable. Though l felt l was being pushed towards a particular product, this was never heavy handed and l was supported in purchasing my first choice service.
I have just taken out Health Insurance using Assured as my broker. I couldn’t be happier with the service and support I have received from the advisor I was in contact with, Matthew Delaney.

It’s taken just over a week from my initial contact to making a decision. In that time, Matthew happily answered all my questions, both over the phone & by email. He didn’t once grumble at the many requests I made to ‘just change this to see what it does to the price’ and worked hard to compete with other offers I had. In the end, the service & quality, along with the amazing offer they made, won them my business.
Although I have yet to have to use the product (and hopefully never will) I have been very happy with the service I have received. Thank you Matthew!
Paulina SG
at 2023 Mar 21
Paulina SG
at 2023 Mar 21
Nicola Thurston made the process so easy! She has such a friendly and easy-going approach with her customers. 5/5 ⭐️
The KMKCreations
at 2023 Feb 23
The KMKCreations
at 2023 Feb 23
Nicola Thurston was superb in dealing with me and has a great personal touch to her customer service.
Sunil Parekh
at 2022 Sep 30
Sunil Parekh
at 2022 Sep 30
Recently took out a health policy through Switch Health. Excellent understanding and service. A special thanks to Donna for all her help and patience.
Lia F
at 2022 Jul 25
Lia F
at 2022 Jul 25
Claire provided me with an amazing service! I’m so busy on a daily but this lady made the process so quick and easy for me! It makes all the difference. 5 stars for such helpful, efficient and pleasant staff!!
Claire Bradley
at 2020 Jun 10
Claire Bradley
at 2020 Jun 10
Didn’t think I could change insurers due to pre-existing, managed to better my cover and save a great deal of money without exclusions - I would recommend them to anyone!
Cameron Bradbury
at 2019 Sep 23
Cameron Bradbury
at 2019 Sep 23
My adviser was both helpful and efficient.

I wasn't sure if I would be able to get any pre-existing conditions covered but we found an insurer that would let them through.

Could not reccomend Switch Health highly enough!
Billy Greenwood
at 2018 May 11
Billy Greenwood
at 2018 May 11
Switch Health were very professional and very understanding i have never done any business over the phone until now and will definitely return year on year to review my medical insurance . Alex helped me save £1000 this year and are looking to do the same year on year. i would highly recommend.
LIONS BAY FILMS
at 2018 May 11
LIONS BAY FILMS
at 2018 May 11
Very happy with the service that was provided! Alex managed to up my cover at a lower price with a very well known company! Very happy and would highly recommend this company and broker!
Alex Timms
at 2017 Mar 30
Alex Timms
at 2017 Mar 30
A company that stands out for me. having been with similar brokers before I feel I can rely on the team here who helped me through a difficult time from start to finish. Thank you!