Best Cosmetics stores in Hong Kong

Absolutely disgusting attitude from your employees. By far the WORST of your stores I have ever been in. The girl (I wouldn’t even class her as a woman let alone lady) was continuously on her phone, only ever to avert her eyes to look me and my partner up and down in a disgusting manner. Everything we seemed to want to try on in OUR sizes was somehow not available (absolute nonsense) after suffering this treatment for 10-15 mins or more we decided to leave and spend out money elsewhere. I think you need to remind your employees that they merely WORK in your stores, not own them.

Worst service ever. I bought a pair of shoes at the Tsim Sha Tsui branch. I didn’t check the shoes before I left the store, but when I checked the shoes the same day, I found that there were many scratches, creases, and peeling. You should give a perfect product to the customer, not a broken one. And when I asked for a change in the Times Square store, one old lady was being extremely rude and making targeted remarks

service was ok

good 👍

The Mrs certainly liked it, my wallet didn't.

It's truly a mecca of luxury and fabulous fashion and everything Gucci! This is probably the largest Gucci store in Hong Kong, and definitely the most beautifully refurbished. Come here to marvel at the best in Italian interior designs. The new store comes with VIP fitting lounge and private dressing room, so decadent and wonderful. They might even serve mineral water, or a nice cappuccino with biscuits if you asked nicely. Sales assistants are very well trained and friendly. Make the purchasing experience a very happy one.

Excellent customer service

good and professional customer services provided
good shopping environment

Really impressive how it takes them 30 minutes to process a payment....

Overall a disappointing and unwelcoming shopping experience. Especially during the promotional period as if they have more than enough sales so only putting minimal effort to accommodate customer’s need.

The store is massive but it is way too crowded. Selection is good and service is great. Need to wait for quite a bit to pay. That is due to expiration of harbour city coupon soon.

Yanice have great service even though we did not buy any things

Worst shopping experience in the entire universe!

Great personal service

I was in Hong Kong last week and visited this store Purchased the men driver shoes with the Gucci banner and logo on it. Sales staff is up to
Gucci store standard but do not feel genuine warmth may be
Chinese are more reserved. Like the store and the goods but HATE the Mainland Chinese customers around me.

ONCE AGAIN, I COULDN'T AFFORD ANYTHING INSIDE. SO, I WAS A RICH 'WINDOW-SHOPPER'. I ENJOYED MYSELF ANYWAY. BEING ABREAST OF THE LATEST FASHION IS COOL. YOU ONLY NEED TO HAVE A VERY GOOD PAYING JOB AND A PAID UP MORTGAGE.