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Best Chauffeur services in Malaysia

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Reviews

Digi Matt
at 2024 Oct 30
Digi Matt
at 2024 Oct 30
Boss uncle very friendly and helpful.
Chin Hao, the chief mechanic was very very helpful.
I asked for their service to find the engine number on my Land Rover Defender, for Puspakom inspection. Its hidden deep under the exhaust manifold

They did it within 1 hour. Very efficient and friendly service.
I will definitely come back again.
I have been taking my car to Heang Cheong for servicing and repairing for the last few years. Awesome service and friendly people. My car still performing great even though it has been 10 years. Thanks to Heang Cheong for the great work of maintaining and fixing my car. Good honest mechanics are hard to find.
Bryan
at 2024 Mar 08
Bryan
at 2024 Mar 08
truly satisfied with the workmanship…. the price is good…. sent my car to few other workshops in past few months but can’t settle at all 🥲 finally the boss helped me to settle it … truly appreciate it and definitely will send my other cars here for repair & maintenance 🙏🙏🙏
CRV left rack having abnormal sound after warranty period , Honda service center advice rack replacement which is cost around RM6k. After Full steering rack serviced by Heng Cheong , can feel the smooth turn on the steering wheel and quiet on the bumpy road. It cost me not even half of the brand new price, this is a huge saving to me . Thanks for my all time favourite workshop!!
Exceptional service! The mechanic was incredibly knowledgeable, efficient, and courteous throughout the entire process. My car runs better than ever, thanks to their expertise. Fair pricing, timely completion, and excellent communication. I highly recommend them to anyone in need of top-notch automotive care. Truly a five-star experience!
Car went in to fix, realise that the car was not fixed at all. Luckily driving back to KL does not give me issue.

Unprofessional staffs and bosses. Super rude and the price wasn’t that cheap after all.

Not recommended to all who visit penang and wanted to service their car.

To those who wanted to get their car fix, be careful.

Happens to hear from a friend of mine after I told them this shop, this shop scammed him by not changing the engine oil. Instead of drain fully the oil they did half and half new. IDK la… but truly disappointed.
Extremely Disappointed with Incompetent Service at Heang Cheong Auto Service

I recently had a thoroughly unpleasant experience at Heang Cheong Auto Service, and I feel compelled to share my dissatisfaction with the level of service I received. My car was taken to the workshop for repair, but the entire ordeal turned out to be a nightmare.

First and foremost, the primary issue was not adequately addressed. Despite explaining the specific problem and entrusting the professionals at Heang Cheong Auto Service to fix it, my car continued to exhibit the same issues even after the supposed repairs. It's disheartening to pay for a service only to find out that the problem remains unresolved.

Instead of acknowledging their shortcomings, they opted to deflect blame elsewhere. It is disheartening to see a business resort to such unprofessional tactics rather than owning up to their mistakes.

This blame-shifting approach is not only unprofessional but also unacceptable. As a customer, I expected Heang Cheong Auto Service to conduct a thorough inspection, identify any issues with the vehicle, and address them competently. The fact that they are unwilling to take accountability for their actions is indicative of their lack of commitment to providing quality service.

I am deeply dissatisfied with the lack of transparency and accountability demonstrated by Heang Cheong Auto Service. I entrusted them with my vehicle, and they failed to live up to basic expectations. I strongly caution others against seeking services at this workshop, as it appears their primary concern is deflecting blame rather than providing quality repairs.

In conclusion, my experience with Heang Cheong Auto Service has been nothing short of a disappointment. I would advise anyone considering their services to think twice and explore alternative options that prioritize honesty, competence, and customer satisfaction.
Have a terrible experience with this workshop. Sent my car to fix front axle, the boss realize my alxe oil mixed with water, instead of changing the axle oil, he just add 1 litre of oil and said it fixed.

Stupid or dumb? Expert in gearbox? b*llsh*t.. if your shop is expert you will notify your customer and get the thing fix properly. Not just add some oil and charge the customer.

Unprofessional, wouldn't recommend to anyone to this shop.

Reply to owner:
I not sure what is being communicate between the used car and your shop. Both tell different thing. Based on my understanding, oil + water definitely is not good combination for the component inside the axle, especially the bearings. After driven thousand of kilometers back to Selangor for CNY and bring the car to service only realize this issue from my workshop. I understand that profit is important, as an expert/specialist or even intern at your shop, we should not let this happen and convince to our customer (in your case, used car) that this is not right. Talk some sense to your customer, sometimes they are not an so call expert like you guys. Seems like you guys fail to do it. If your customer say use 20w50 engine oil for their Audi R8 when service the car you guys going to do it? If yes then good luck to the engine. Hope you guys get some sense here.
JK Saw
at 2023 Dec 02
JK Saw
at 2023 Dec 02
Experience mechanic. Friendly service and helpful tauke.
good service 👍👍👍👍
Audrey Lim
at 2023 Jun 29
Audrey Lim
at 2023 Jun 29
Uncle was super nice and friendly. I only noticed there was a sound like as if something stuck in the wheels. So looked for nearby workshop. And he just saw it and removed the thing without giving any attitude whatsoever. We were paiseh and wanted to ask if he want to charge for anything and he’s like noooo and just wished us a safe journey back to KL. Definitely give him some business if you are in need of a workshop 😂
Superb service by Mr Prakash n team.
Friendly n good service fr the bosses. Good foremen
Very Friendly BOSS.
Bobby Seow
at 2023 Feb 22
Bobby Seow
at 2023 Feb 22
Good service. Good pricing.
Alex Chuah
at 2023 Feb 15
Alex Chuah
at 2023 Feb 15
轮胎爆胎了叫他们来修理,补好了老板竟然不收我钱。感恩
以后换轮胎找eng thong就对了
Good service!!
I once found my car battery dead. So I searched the Net for nearby service centers & found this one. The boss is so kind to deliver it to me with a motorcycle & replaced it on the spot. Highly recommended for those who had trouble with their cars in Jelutong. ❤️❤️❤️
Good 👍
Mario
at 2022 May 27
Mario
at 2022 May 27
The owner is one of the kindest people I've met in Malaysia. Our car couldn't start because of battery problems and I asked him if he could help us jump-start it. He came in 5 mins and solved the issue, and even refused to receive more money than he asked us for solving it.
我本身是KL人,然后上槟城玩几天 有一天车突然start不到,辛好能遇到这里的service部门帮忙 解决车的问题~师傅人很好很热情 价钱也很公道 不像其他车厂价钱乱乱来

感谢你们🙏🏻
⭐️⭐️⭐️⭐️⭐️
deem geem
at 2020 May 27
deem geem
at 2020 May 27
Friendly service
Peter Cheong
at 2019 Nov 06
Peter Cheong
at 2019 Nov 06
The old boss is still around.
Me upgrading another star for them coz I never expected their fast response in social media.....LOL!
Tempat cat kereta
很好。 老顾客了 老板人很好