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Doctors and nurses are amazing, however the lady they have answering the phones is just plain rude.
Sounds incontinenced every time I have called.
Huffs and puffs at every question.
Dr. Robben is amazing! She is kind, compassionate, and we've never felt rushed during an appointment. Scheduling with the clinic has always been easy and I've never had a problem getting an appointment when needed.
I've been taking my littles here for almost 10 years. Our most recent visit, they corrected some of the care we received after an ER visit. My little one is healing so much better thanks to them! Mostly wonderful staff.
We recently moved and needed a new PCP for our child. We decided to give LRPC a try. The lady that answers the phone is very unprofessional and rude. She seems inconvenienced by the fact that we are calling. I was needing clarification on instructions given to me by the APRN as I was instructed to take my child to the ER after our visit. I had to call again before they closed as I was being told different things in the ER than what LRPC told me. I have the right to know what is going on with the plan of care for my child’s health, even if I need clarification 100 times. Our children are the most precious things to us and sometimes you don’t hear something correctly the first time because you’re worried or stressed. The second time I called for further clarification, the receptionist told me “well hasn’t the APRN called you already?! I guess I’ll get her” The back staff was decent. The first and last people that interact with you are the receptionist. She needs better customer service training or a different job that does not require human contact.
Very clean, nice and polite and helpful associates!!! My doctor is Brilliant Amy pound!!!
I will be pulling my child from here. I cant believe what I just had happen. My 5 year old is sick and has a fever and as I'm explaining his symptoms I get put on hold to be sent to billing!!!!! NO APPOINTMENT, NO NURSE NOTHING. The lady I was transferred to told me if I was that concerned I should take him to the emergency room!! HOW RUDE. I will not let this go don't care if I have to call 7 on your side. SO BEWARE IF YOUR CHILDREN ARE SICK AND YOU OWE SOMETHING THEY CANT BE SEEN JUST GO TO THE EMERGENCY ROOM AND RACK UP A 2,000 BILL!!!!
My daughter and I recently moved to Florida from Texas. I was dreading transitioning my care across the country but Denayer made the experience a very pleasant one. The care I have received by the Lotus Psychiatry Group has exceeded all of my expectations. It is refreshing to see patient care truly prioritized by a provider.
Denayer is thoughtful, intelligent, never judges, and a pleasure to talk to. I was using a different service that she was part of, but when they had issues and began offloading clients Denayer made it very easy for me to stick with her. Her pricing was lower than what I paid before the switch, she worked with me to make sure I wouldn't run into issues at my pharmacy, and just made everything as smooth as possible. I'd give her 6 stars if I could.
We have been seeing Dr Strong for 8 yrs. The clinic is routinely clean and well staffed. We are always greeted immediately and front staff is friendly. Sometimes we have a wait, but nothing out of ordinary for any medical clinic.
Excellent practice with phenomenal doctors / assistants.
We see Dr. Strong and we are very pleased with him. He’s very nice and informative. My son is comfortable with him and we really like his nurse! Overall a good experience when we visit LR Pediatric Clinic!
I have gone to this practice for over 30 years. I find them professional, thorough, helpful. When you are with the doctor (and I have had the opportunity to work with 4 in the practice over these years) they give you undivided attention.
This urgent care is ok if you have a cold or earache or other minor ailments. I wouldn’t recommend if you have an urgent matter as there appears to be no doctor seeing patients there. The Physicians Assistants, although very nice, do not seem to have much experience or knowledge in the medical field. Have been there two times. Both times I left feeling the need to see a Doctor.
Ash
at 2018 Jan 04
Ash
at 2018 Jan 04
I find this to be the best pediatrics for my child. I first went to Cabot where they gave me false updates for my child. They said she was unhealthy because of her weight. Once I went to the Little Rock Pediatrics they reassured me that the weight is fine, because she has always been a tall child.

The doctors are always polite and courteous and I don't find the wait time to be long. They keep the waiting room clean and neat for both sick and well kids. My oldest daughter loves the fish tank and gets excited every time she finds out we are going there. We have been going for 4 years. I even brought our new bundle of joy here too because of their wonderful service and care. I honestly recommend this pediatric to anyone who is seeking health care for their little ones.
Daniel G.
at 2017 Apr 25
Daniel G.
at 2017 Apr 25
They charged me for services I did not request, and then threatened to send the bill to collections if I did not pay the full balance. They are horrible. I would never go back here.