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Reviews

Cheryl Combs
at 2024 Jul 23
Cheryl Combs
at 2024 Jul 23
We purchased a new pro series in 2019 from shadow. We love our trailer. The horse area is insulated with fans for each horse. We did put werm flooring in it when it was new. The only complaint I have is the linoleum flooring not the best. Would highly recommend a shadow if you are looking!
JEFF AKIN
at 2023 Dec 03
JEFF AKIN
at 2023 Dec 03
Stopped in for lunch with my wife. First visit. Bartender was very friendly and helpful. Beer was cold. Jalapeno cheese curds Appetizer was large and delicious. Food came out quick. Everything was good. Atmosphere was nice. Other customers friendly too. We will be back.
It was a great experience. They were normally closed on Monday but they were open so that we could have the family there for lunch after a funeral. We had about 45 people and the waitress was great. The food came out very timely and it was great!. I would highly recommend this place!
My ,out of town , children and I ate there on Saturday afternoon. We were pleasantly happy on our experience there. The service was really good. Nice selection on the menu. Prices were very reasonable. Our selection was very good and filling. Would recommend .
John Rankin
at 2023 Aug 07
John Rankin
at 2023 Aug 07
THIS IS THE PLACE TO BE !!!! FOOD IS GREAT AND THE SERVICE IS EXCELLENT. CORY THE BARTENDER WAS A REAL HOOT!!! A MUST VISIT IS RECOMMENDED!
Sly
at 2023 May 30
Sly
at 2023 May 30
This review is for a brand new 2023 Shadow 2+1 Pro series gooseneck trailer purchased for $39,000.

Most importantly, the welds are of decent quality and the price was reasonable compared to the competition. This trailer came with a lot of great features, such as the reversible roof vent scoops and plenty of useable windows and fans. The structure seems very solid and it pulls great. I am happy with the look and function of the trailer. I feel like I am able to get some of the build quality from the competition without getting hit as hard in the pocket, however maybe that comes with some concessions that I'll mention below.

The overall QC is a bit lacking. My biggest complaint so far is that the caulking all around the trailer is pretty inconsistent- it really just looks like whoever did this caulking doesn't care about their work and no one bothered to look or correct it. There are gaps and holes in the caulk at MANY joined areas you look closely at. If you look at a random spot on the trailer and go a few feet, you will probably find gaps in caulking. A couple window gaskets were bunched up and buckled out (water will 100% enter) and a few of the plastic body pins used on the black plastic wall veneer between the 3rd stall/tackroom were loose/broken and came right out. One of the tail lights was slightly hanging out because the self tapping screw was over torqued and had the head snapped off.

I'll update my review over time as I use the trailer more.
Dixie Harrison
at 2023 May 22
Dixie Harrison
at 2023 May 22
Enjoyed a wonderful show, family friendly entertainment, along with respecting our flag and our veterans 🤠
Jess Siemers
at 2023 May 03
Jess Siemers
at 2023 May 03
We hosted an employee appreciation event here for around 70 people last month and everything was great! Apps, food, drinks, servers were all top notch. Bartenders were always smiling and took great care of us. They even had a band for us to enjoy and the fires outside were great. Thanks for a great time!
Roz La Rocco
at 2023 Feb 11
Roz La Rocco
at 2023 Feb 11
Bought my trailer 5/22 everytime I wash trailer can't get rid of black streaks from roof coming down side if trailer. Submitted warranty claim, with pics of stains, first they said "yes" get estimate. Sent in estimate from auto body place to buff off trailer stains. Now they are telling me they never said that. Even though I have the email. Totally disappointed in this company, should've stuck with Sundowner.
Cindy Riley
at 2022 Oct 12
Cindy Riley
at 2022 Oct 12
This place is so beautiful when you get inside. They have a mechanical bull and dart boards, we weren't able to use them because we had a wedding rehearsal after we ate. Our waitress was so sweet and took good care of us, and there were many. Everybody loved the food they ordered and the appetizers were so delicious.
My daughter and I plan to make the hour drive to go back again.
Justin Kline
at 2022 Jul 24
Justin Kline
at 2022 Jul 24
Probably the best experience I’ve had in awhile. The food was fantastic and the rodeo was great. This place is a must for anyone.
If I could leave no stars I sure would. I am absolutely disappointed in shadow. I have a 2016 living quarters trailer that I bought brand new in 2016. You can't even go in the living quarters area without dying of the smell in there caused by a leak of some sort. We drove the trailer to the manufacturer where they were no help at all, they looked at my trailer, said and did nothing. I asked to purchase stuff from them to repair myself, they refused to sell me anything. So sad I spent so much money on this trailer, used it only a handful of times. Don't buy from shadow or a shadow, sadly my dream trailer is a nightmare 😢
Out over $2000 in repairs on a trailer that's not even 2 years old!
Bubbles in 4 tires when I got the trailer - replaced and tried to get tire warranty folks and Goodyear to take responsibility for it - they did not.
Broken screw at light at back of trailer caused light to flop around and cause problems when closing doors.
Flimsy steel brackets hold fans up.
Pisspoor rear ramp construction on closer caused my horse to RIP half his hoof off.
Contacted Shadow Trailers a number of times to.no avail, would not respond to BBB complaint. Last resort now is to file a Warrant in Debt against them to recover my out of pocket money for the repairs and/or possibly the entire cost of the trailer since they threatened me.
James Welsh
at 2019 May 25
James Welsh
at 2019 May 25
Picked up the newest live in in north tx. Had some problems. Shadow worked hard and got us back on the road. We did drive to Florida to the manufacturer. Customer service is the best. Any and all concerns were addressed. Professional and helpful. Out standing.
Kelly Beam
at 2019 Mar 22
Kelly Beam
at 2019 Mar 22
I have dealt with this company on 3 different occasions. Everytime, the customer service is outstanding. They always go the extra mile. I've owned my Living quarters trailer for a year now and love it! We haul horses and cattle. The trailer is very well built.
Haven't dealt with a less customer service oriented company in my life! Purchased a trailer in February and I paid 2 separate doc fees and STILL don't have a tag for this trailer. Also filed a warranty claim a month after purchase because the trailer was leaking. Never heard a thing back, so I took it to be repaired myself (apparently they "forgot" to caulk the front top part of the trailer). Submitted receipts and they said they were sending a check. Still have yet to receive it 6 months later. Have reached out multiple times to no avail.