Shadowland

Great experience with my kids. DeAndre was very professional and kind. My kids had a great time. We will definitely come again. That’s why I put people

Great price and Nice arena quite big alsolasers are accurate, waiting time is high and not many things to do as the arcade section is small and not the best games. Didn't try the food

Thank you for your response and addressing my concerns, it's much appreciated. It does make me feel better that someone is actually looking at these comments and trying to make movements based on the feedback.
Most importantly, my son's friend is doing well and is ecstatic to be able to complete the adventure they very much wanted to enjoy together. Thank you...and I am re-adjusting my review based on your response

I just brought my son and his best friend to play and had a terrible experience. One of them got hurt (accidents happen) and couldn't play the second laser tag game I bought for them. I asked if we could come back another day to play the second game and they said no. They were offering a pass for the injured child for a future date, but were requesting the other one to play on his own, which of course was a non-starter as they came to play together, not by themselves.
I thought the situation was handled very poorly and do not intend to come back here. Not to mention that they didn't even bother to ask how the child who was injured was doing. Some common sense and empathy would have been appreciated.

We did a walk-in with six kids on a Saturday night and they were amazing! Reasonable waiting time and very attentive to us. Overall it was a fun experience!

Fun for birthday parties. My daughter and her friends had a good time. Arcade is a little light on games and heavy on claw machines. Note that if you're doing a party, you need to be on a schedule because they work it in with other activities (walk-ins, etc.) so you can't postpone the laser tag much, if at all.

All in all worth it for a fun party.

Our daughter had her fourteenth birthday party here. She and her friends described it as the best party ever!!! The happiness on the face of each and every young person was enough to warm every parent's heart!

Wonderfully caring and competent staff!

Went here for a birthday. Staff ran a good game and the kids had a great time. We had trainee staff for explaining the kids first game and running our party room. Both trainees were pleasant but we're not up to running these things by themselves. Would recommend if they have new staff they pair them tighter with older staff.

Spectacular! The service here was easily on par with Disney. This is one of the most family-friendly entertainment options out there. Small children and teenager can participate simultaneously; that is a rare thing from my experience. I had fun with a teenage son, who easily bested me in this game, without traveling to an amusement park. I have also seen parties and groups here; the experience is the same. The laser tag attraction itself is the key. It is just so much fun to play “tag” with a toy gun. We often did this as kids, but the technology is so much better that you really must try it out. I don't know if every day is this great, but the experience I had today was unbelievable. The staff was simply stupendous. They made sure that each guest felt like family, and that the safety rules were followed by everyone. The technology also performed flawlessly, which is always a rarity in any venue. Overall, it is just a great way to spend an afternoon with your family or friends.