Local Guides World
Reviews — 3
They didn't deliver my package due to a gate being locked.... considering I don't have a gate my mailbox is in a mailbox ROOM that is unlocked 24/7...
Ever since I've lived within this post office's district, I never get my mail.
Every one of my packages have gone missing or returned from USPS specifically, even when I have an Amazon FedEx or USPS delivery sitting on my porch the same day, at the same exact time that they claim to have tried to deliver, so it's not someone stealing them.
I've had plenty of days where I sit on my front porch waiting for my package because I don't believe that they're even attempting to deliver it and have confirmed that there's no mail person that comes through this street half the time (my street is very small with only five houses located in town) and I'll get a notification that there was an attempt to deliver the mail when no such attempt occurred.
Consistently our mail handler will not even scan our package into their system at the start of the day (or any other time) to show that it's out for delivery. So how can you notify me that there was an attempt to deliver when it was never even updated that it was out for delivery in the first place?
Almost immediately after being notified that it failed to deliver I'll get another notification that it's being sent back to the sender, with no hold whatsoever, thus not allowing me to even go pick it up half the time.
I've gotten lucky on a few occasions and been able to rush to the post office to go pick them up the very next day but if I'm unable to meet that window of the next day I can pretty much consider it gone.
This time it's the last straw because I am leaving for my father's funeral and needed some things for the funeral and I sat on my porch waiting for them to deliver it, giving up a ton of my time to do that. The Amazon portion was delivered by Amazon but the USPS package was delayed so I waited on my porch another day and it was never delivered and I did not see a postal worker on my street that entire day either. After it failed to deliver I called the office several times to no answer since I am unable to drive to the post office for the next few days.
They also never deliver really important mail like my driver's license/birth certificate, and just completely lose them apparently because when I go to the facility they claim to have no idea what I'm talking about and then are very condescending about it.
Every now and then I just get a random piece of mail from some random person I've never heard of before (no it's not "or current residents" just random people, I know the rules) so I know there must be some sort of mail presence just not doing their job.
Aside from this, I have professional history with the USPS so I will be contacting the postmaster about this branch because whoever is supervising this specific branch obviously has no idea how to manage their workers.
This is just unacceptable.
Every one of my packages have gone missing or returned from USPS specifically, even when I have an Amazon FedEx or USPS delivery sitting on my porch the same day, at the same exact time that they claim to have tried to deliver, so it's not someone stealing them.
I've had plenty of days where I sit on my front porch waiting for my package because I don't believe that they're even attempting to deliver it and have confirmed that there's no mail person that comes through this street half the time (my street is very small with only five houses located in town) and I'll get a notification that there was an attempt to deliver the mail when no such attempt occurred.
Consistently our mail handler will not even scan our package into their system at the start of the day (or any other time) to show that it's out for delivery. So how can you notify me that there was an attempt to deliver when it was never even updated that it was out for delivery in the first place?
Almost immediately after being notified that it failed to deliver I'll get another notification that it's being sent back to the sender, with no hold whatsoever, thus not allowing me to even go pick it up half the time.
I've gotten lucky on a few occasions and been able to rush to the post office to go pick them up the very next day but if I'm unable to meet that window of the next day I can pretty much consider it gone.
This time it's the last straw because I am leaving for my father's funeral and needed some things for the funeral and I sat on my porch waiting for them to deliver it, giving up a ton of my time to do that. The Amazon portion was delivered by Amazon but the USPS package was delayed so I waited on my porch another day and it was never delivered and I did not see a postal worker on my street that entire day either. After it failed to deliver I called the office several times to no answer since I am unable to drive to the post office for the next few days.
They also never deliver really important mail like my driver's license/birth certificate, and just completely lose them apparently because when I go to the facility they claim to have no idea what I'm talking about and then are very condescending about it.
Every now and then I just get a random piece of mail from some random person I've never heard of before (no it's not "or current residents" just random people, I know the rules) so I know there must be some sort of mail presence just not doing their job.
Aside from this, I have professional history with the USPS so I will be contacting the postmaster about this branch because whoever is supervising this specific branch obviously has no idea how to manage their workers.
This is just unacceptable.
Stopped by here as it was close to my house and I was trying to mail an odd shaped manila envelope. The guy working the counter was very nice and helpful. He directed me to 2 different locations and let me know my envelope would be fine. They do not have the retail services like the ones on Chestnut and Glenstone. Thank you for being so nice!