Tim Hortons

The guy who was working on Nov 16, 2023 around 10:30 PM is by far the most rude Tim Hortons employee I’ve seen in Canada.
Never greets back and looks at you like he’s gonna pay for you out of his pocket.

Other employees are okay but this guy straight up looks at you with disrespect. He should go back to elementary school and learn how to respect others. Post that, he should learn a thing or two about customer service. Then, maybe I’ll order something from here.

Worst customer service experience ever !!

Bought farmers breakfast wrap. Hash browns were not ready so I ask person making wrap to leave hashbrown out because I didn't have time to wait. The person plastered Chipotle sauce on it and I couldn't eat it. Didn't taste egg or sausage just tasted Chipotle. Had to throw it out.

The WORST location, and it’s clearly because of the staff.

Every morning, they have no concern with serving customers promptly or getting the orders right.

On two occasions, the manager (who is the only cashier apparently) was on his cell phone. And did not decide to service anyone until he was done his call. Unacceptable.

Not to mention, every time I’m there someone is complaining that their order is wrong.

The service at the Tim Hortons/Esso location is 100% better. AVOID THIS LOCATION AT ALL COSTS if you value a correct order and getting to work on time.

Absolutely abysmal service. The cashier working on Friday Aug 25th at roughly 1230pm made my girlfriend feel terrible for simply trying to order. He yelled at her for trying to choose some timbits or accidentally asking for an item that was sold out.

She's done with Tim Hortons for good now.

If I could rate this place lower than one star I 100% would. This is the third time I order something through Uber eats and my order comes either missing or with extremely poor quality. This time I ordered a small iced capp along with a couple other items and this is how I received my drink. It literally looks disgusting, I didn’t even bother drinking it, I immediately threw it away. Terrible service!!!

It is a clean store, but the question is; why don’t you guys except American dollars? I bought a large coffee and I was short 0.17 cents and I gave them American dollar, so they said oh we don’t take American dollars. !!!! On top I waited 10 minutes for a regular coffee, I would understand if u guys busy, but having only 3 customers and wait 10 minutes is not cool.
Respectfully I want an answer please.

just bought a haberno chicken bowl half of the bowl was empty please charge extra to get good quantity. Charging 10$ without quantity doesnt make sense its the worst just imagine you are hungry you got 4 spoons of rice and 3 chicken pieces never ever going to this place again

This place is a joke. All the workers here looks depressed and stressed out. Jeez the staff here gives you weird and creepy looks.

BOSS I paid for my coffee just serve without giving attitude, here the staff look down at you as they are giving something out of their pockets. Never been to a place with this level of worst customer service.

I've never experienced such poor service. Yikis!!! Never going back to this location. And no wonder why people here are complaining about the staff and customer service.

THE STAFF HERE ARE EXTREMELY RUDE AND ARROGANT.