Fu Kwai Chinese Restaurant

As a regular for over 26 years ordered takeaway last night. I rang immediately upon returning home as had been quite overcharged. And yes I had the latest menu, I picked it up at the same time from the restaurant. I politely pointed it out to the female owner and it was definitely not in the middle of busy service as I witnessed the last table leave when I collected my order. She barked down the phone and hung up in my ear. Goodness gracious, lost a loyal customer. By the way the food was fairly poor for a now expensive menu regardless of overcharge including incredibly sweet what was supposed to be regular stir-fried chicken.

The food is totally worth the wait. Yeah, you might have to order an hour before you plan on eating, but you won’t be sorry! Mongolian lamb and sweet and sour pork are our families fave!

I agree with Ben Authentic Aussie Chinese food, service and atmosphere, fairly priced , value for money and 90% of the time it tastes great, sometimes the owner is a bit stressed but you can always get a smile out of her if you try.

The food is reasonably good however the people that run the restaurant are so unfriendly. Quite rude and very impolite.

Overpriced for below average food and poor portions. After being unable to find a menu online for this restaurant, I decided to take a risk. The risk did not pay out. I ordered sang choy bow, fried dim sims, fried rice and honey king prawns. The woman who took my order was quite abrupt and refused to tell me how much the order would be. She just hung up on me like she was in a rush. When I went to pick it up, there were no dine-in customers and mine was the only takeaway order that I could see, so I was surprised for the abruptness over the phone. I was shocked that they were asking for close to $70 for this!! I regrettably paid and went home. I was disappointed with the sang choy bow - the meat was greasy, there was enough meat for about 8 servings (when the dish is meant to serve 4), and the 4 lettuce leaves that came with the dish were minuscule. Dim sims were okay. The honey prawns didn’t have enough honey sauce to accompany each serving, and the $30 price tag that came along with it was shocking for only 12 prawns.

This is the second time I’ve ordered food from here, and don’t think I’ll be going back.

From the authentic Chinese service / phone manner to the perplexing name, this place screams authentic Aussie Chinese. The food is definitely better than your average Chinese takeaway and goes down bloody well with a bottle of McLaren Vale Shiraz from Wine Haven in Killarney Heights. Get with the programme.

I tried this restaurant last night and was very impressed with the quality of food. Having worked in cafes and restaurants I can understand the pressures of trying to get 20-30 orders out at once and not turn away customers. I did find Alison who is a lovely person slightly hard to understand and she was in a hurry, that is due to rushing to the need to answer the phone and help things run smoothly in the kitchen/ packing food etc. The Fried rice was the best I have ever had- very generous portions of meat-prawns chicken and ham and not too oily- just fantastic! the honey chicken was tender and perfectly cooked and the dressing kept separate which is great as you can control your sweetness and caloric intake! We got extra prawn chips as a nice, unordered bonus. My friend had Mongolian lamb and she said the meat was delicious ,tender and lovely flavour. We were told 20 mins and the food was ready absolutely in 20 mins. Good quality food is not just cooked left in microwave and heated in 2 minutes to make it easy. The chef cooked all our food fresh and you can taste the difference. Highly recommend!

Let me start off by saying that this is one of the nicest Chinese restaurants available in the area, despite their absolutely appalling phone manner (they hang up on you whilst you are talking once you’ve placed your order) and customer service we look past all of this and get take out from here regularly as the food is always fresh and tasty.
We ordered for pickup this evening and after eating most of the meal, found a maggot in the stir fry mix vegetable dish. As you can imagine we were disgusted by this and called the restaurant to notify them. Once again the manager did not waiver from her usual rude, arrogant and unapologetic nature and hung up on me. I’m not one to leave horrible reviews and would have preferred to solve the issue directly with the restaurant, however the managers rudeness only left me with this option. I hope they read this and make necessary changes to their customer service and level of hygiene and cleanliness in their prep/kitchen area.