Local Guides World
Reviews — 8
The waiter could have used a smile, but was exceptional. Everything prompt & correct. The Parmesan crusted chicken is phenomenal! The food was hot & cooked correctly. The bill wasn't horrible either. I would recommend this restaurant.
Took my wife there for a birthday lunch on 11/27/23. We always come here for dinner and this is the first time we have ever been treated rudely by the hostess. Was told a 20 minute wait. Restaurant wasn’t that busy but she said all the servers were too busy. Looked like there were a lot of empty tables. She said we can sit at the bar, but I’m sorry every time we go there to eat is usually well over $100.00 spent and I prefer to sit comfortably at a dining table. Longhorn has always been our number one choice for dinner but maybe we need to look elsewhere if the hostess is going to be that rude.
Went for a large party for a birthday and everything was seamless! server was on point! I forgot to get a picture of my steak and potato but this salad is worth trying! Nobody’s steak was cooked wrong and we had a great time!
First of all I need to clearly communicate that our server, her service and the food were exceptional and wonderful on a chilly day. The information below is pertaining to the first contact with the manager inside the restaurant.
We entered the restaurant about 3:50 p.m. and the two people at the hostess desk turned to us and we asked for a table for two (not at booth). One of the people at the hostess desk looked at the other and told here in a rough tone that we could sit and wait a few minutes. She was very rude and dismissive. From our view on the bench they motioned us to we saw three empty booth, one table for four and three other tables taken. From that point in the restaurant there were no other patrons. Ten minutes the rude employee came to us and said she was ready to seat us now. I asked what the delay was and she said we came during shift change. I have gone to this restaurant since the day it was open. I have never seen or heard anyone talk like this to me especially since the restaurant was nearly empty. I asked who the manager was and it was her. I cannot/will not go back there as long as she is working at the location. Is there anything you can do to ensure I will not have to deal with her at all in the future? NOTE: Our server was incredible and more than made up for the rudeness of the manager. Everything was wonderful from the kitchen and timing was perfection. Thank You.
We entered the restaurant about 3:50 p.m. and the two people at the hostess desk turned to us and we asked for a table for two (not at booth). One of the people at the hostess desk looked at the other and told here in a rough tone that we could sit and wait a few minutes. She was very rude and dismissive. From our view on the bench they motioned us to we saw three empty booth, one table for four and three other tables taken. From that point in the restaurant there were no other patrons. Ten minutes the rude employee came to us and said she was ready to seat us now. I asked what the delay was and she said we came during shift change. I have gone to this restaurant since the day it was open. I have never seen or heard anyone talk like this to me especially since the restaurant was nearly empty. I asked who the manager was and it was her. I cannot/will not go back there as long as she is working at the location. Is there anything you can do to ensure I will not have to deal with her at all in the future? NOTE: Our server was incredible and more than made up for the rudeness of the manager. Everything was wonderful from the kitchen and timing was perfection. Thank You.
Absolutely a 5 Star Experience! I've lived in Altamonte for 6 years and decided you know what this was going to be the restaurant of choice today! Restaurant was clean, smelled amazing and the staff was super friendly.... Food came out hot and perfectly cooked, our waiter Ryan M. was absolutely amazing and on top of every aspect. I can be a little difficult at times as I drink faster than most but he kept my cup full... He's the main reason that we will be adding this spot to our rotation....
Horrible Service and Low Quality Food. Curbside was almost 20 mins after the provided time. The salmon and Mac&Cheese were dry. I will NOT be returning! Just view the pictures attached.
Came here yesterday. Service was great and food was good. The bathroom wasnt so clean though.
Had a great dinner. To all the people complaining learn compassion. I watched the entire staff hustle and do their best while smiling and joking with us! Xavier is an awesome waiter and the manager up front that sat us was so delightful! Drinks and food were great! Will be back!