Americare In Home Nursing

We had a wonderful nurse come out to assist us with my father's transition to homecare. Fariba was so patient and guided me throughout the process of how to use the tube feeding properly. She went above and beyond to ensure that I was comfortable administering the tube. Without her guidance, I would not have felt confident to do the task correctly. Kudos to her professionalism and friendliness.

Our experience with Americare has been the worst possible experience. Even if this were not a home health care business, I would be writing this review. Shame on this place for treating people horribly at the end of their lives. From the beginning the nurse assigned, Isla, didn’t show and didn’t call. We had to get the office to track her down. She finally came on a Saturday. On that day she said she would be visiting once a week on Thursdays. That was February 12th. Today is February 25th and she still hasn’t called or come by to check on my mother. That is non-compliance with the law. We’ve called the office several times, each time we were told they would look into it and call back. We have never received a return call. Today I spoke with the supervisor, Kathy, (after waiting on hold for 11 minutes) and she had very little to say. It was almost if she had no idea what to do. Trust me, if your loved one needs home health services, do not use these people.

I just had hip replacement surgery and received home physical therapy with Hassan from Americare. Top notch. He was courteous, friendly, punctual and Proffessional. His instructions were clear and concise, regarding exercises and he monitored many aspects of my recovery, which was of great assistance in my post-surgical ‘fog’. With each session, I felt that he pushed me just hard enough to make progress but never so hard as to cause me any discomfort. It was reassuring that he was following a computerized protocol, as well. When I started my outpatient physical therapy, they told me that I was ‘ahead of schedule’ in strength and flexibility and, no doubt, Hassan’s expert care contributed. Very happy.