Goodwill of Greater Washington Retail Store

Store is well laid out and clean. Staff is very nice and helpful.

Found only 2 things. Definitely in need of more men’s clothing, and better quality brands

Well laid out. Clean. Organized. Friendly staff. They don’t make you feel like you’re in their way like other locations. Lots of clothes. Mostly clothes. Which for me was preferred.

Was just at another location. Disorganized there with a boutique rack with jacked up prices. Higher then TJ max. This place didn’t appear to have a boutique rack and had high quality clothes all mixed in. The prices were very reasonable.

Another awful Goodwill. Elevated prices, empty shelves and inventory that’s the equivalent of a what’s left at a yard sale at the end of the day. Goodwill needs to restructure their corporate and go back to whatever previous model of business they used to have. Selling the best stuff online and elevating the in store prices on items that were donated to them has made them greedy. Ridiculous.

Disrespectful of donors! My wife called ahead to say we were interested in coming over to donate some furniture and to ask until when they accept donations (7 p.m.) and whether or not they indeed accept furniture. They said yes. I then navigated a U-Haul in rush hour traffic for more than half an hour to bring the furniture to the Goodwill donation center in time. When I got there, the guys at the loading area said they could not accept the furniture because they were full and had been for three days. He was unwilling to compromise at all, be flexible to accept part of the load, etc. It did not seem to matter that their staff had just told us they could accept furniture just an hour before by phone. While I understand occasionally needing to pause furniture donations because of limited space, it is disrespectful of donors' time not to tell us that when we directly ask before spending our time to bring the items over.

Avoid at all cost! Worse than you would think. I specifically called this store before we went to drop the furniture, but arrived 45 minutes in the traffic, they told us that no, they don't take furniture! That communication style should not be used by any human beings.

It was under remodeling but open and all shopping open and neat. ( Books weren't out)
I always enjoy looking over the vases and pottery. The prices were good and I will be back.