Local Guides World
Photos — 19
Reviews — 8
Had a great experience. Found an original painting that really spoke to me. Received timely email responses when I inquired about the painting. Shipping was faster than I expected. Painting arrived unharmed, and I'm very grateful to see it in my home every day.
Excellent customer service, art curation, and focus on emerging artists. One of the best art platforms our there for people looking to step into the exciting but some time complex art world.
love the site but no quality control. Art arrived very late (several weeks after promised) and beat up. By that time I was pretty over it from all the effort trying to find out when it would be shipped and getting no clear communication. Then condition it arrived in made me have buyers remorse for the >$1000 I spent.
Update: The gallery contacted me when they saw my original review and has worked hard to make this situation right. They picked up the piece, reassessed their original response and worked with the framer to fix the issue. It now looks great! I really appreciate Uprise for turning this situation around and giving me the confidence to buy from them again in the future.
This gallery is a great place to discover up and coming artists. The have a lot of styles at reasonable prices, and make it really easy to purchase. I was so excited to make my first big art purchase from them a few years ago at the Affordable Art Fair and loved my piece. Unfortunately the frame on my art started separating in the corners shortly after I bought it and slowly kept getting worse. I finally reached out to the gallery just to inquire if they offered a warranty. To my surprise they said they’d get it fixed for me, which I was so grateful for.
Unfortunately this is where things went downhill. After many months with the framer, my art was finally returned to me and immediately I noticed that the frame now looked perfect, but the art itself was really bubbled up in several places. I contacted the gallery again and at first they were really concerned and said they’d see what they could do. But they quickly called me back and changed the tone. They said that this is a common/known problem with this artist’s work and there was nothing they could do. I explained that my art was fine before it went to the framer, and that I wouldn’t have let them fix the frame if they’d informed me of this risk. The art is obviously more important than the frame. The response was basically just a shoulder shrug. They didn’t even apologize or offer any form of compensation for this work that I spent a lot of money on, which is now damaged unnecessarily. I was also appalled and disappointed that their response was to throw the artist under the bus.
This was an issue that fully could have been avoided. I really like the things they sell but I’m just not sure I can/will ever buy from them again based on this experience.
This gallery is a great place to discover up and coming artists. The have a lot of styles at reasonable prices, and make it really easy to purchase. I was so excited to make my first big art purchase from them a few years ago at the Affordable Art Fair and loved my piece. Unfortunately the frame on my art started separating in the corners shortly after I bought it and slowly kept getting worse. I finally reached out to the gallery just to inquire if they offered a warranty. To my surprise they said they’d get it fixed for me, which I was so grateful for.
Unfortunately this is where things went downhill. After many months with the framer, my art was finally returned to me and immediately I noticed that the frame now looked perfect, but the art itself was really bubbled up in several places. I contacted the gallery again and at first they were really concerned and said they’d see what they could do. But they quickly called me back and changed the tone. They said that this is a common/known problem with this artist’s work and there was nothing they could do. I explained that my art was fine before it went to the framer, and that I wouldn’t have let them fix the frame if they’d informed me of this risk. The art is obviously more important than the frame. The response was basically just a shoulder shrug. They didn’t even apologize or offer any form of compensation for this work that I spent a lot of money on, which is now damaged unnecessarily. I was also appalled and disappointed that their response was to throw the artist under the bus.
This was an issue that fully could have been avoided. I really like the things they sell but I’m just not sure I can/will ever buy from them again based on this experience.
Very nice gallery in the city. Not very big but a nice variety of artists are exposed. Are only local artists.
Update: I've since purchased two more pieces, which also arrived promptly and in perfect condition.
I ordered a small sculpture online, and it was delivered quickly in perfect condition to me in Canada. Great communication during the whole process too. Highly recommend!
I ordered a small sculpture online, and it was delivered quickly in perfect condition to me in Canada. Great communication during the whole process too. Highly recommend!
Great place for pricey artsy stuffs.
