Local Guides World
Plush quarters, most with city or park views, in a grand property offering a chic bistro & a spa.
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Reviews — 3
Hands down the place to be, across central park, the concierge was awesome in booking a last minute tour at 9 pm to midnight across New York! Fabulous from time square to little Italy, Joes Pizza and much more! Rooms clean and staff always helpful with a smile and pet friendly. They also coordinated a carriage ride around Central Park. They made our stay memorable.
This hotel was not what I anticipated. While its location is undoubtedly prime, it didn't meet the Ritz-Carlton standards I've come to expect. The rooms felt small, with dirty windows, basic amenities, and some old-fashioned decor and furniture elements. The service was basic, lacking the attention to detail I've encountered at other locations. Moreover, given the quality, the price was steep. If you're set on the Ritz-Carlton experience in this city, I'd suggest exploring their other properties or considering a different hotel.
Amazing staff, location and atmosphere. The rooms are beautiful, clean and comfortable. The only thing is if you book through a travel agency don't expect a requested room with a view. Call the hotel directly. We asked for a room with a parade route view. We didn't get it. But that wasnt to hotels fault. You can watch the parade at the club level but you have to pay an extra $600 dollars for 2 people.
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