voco Paris - Porte de Clichy, an IHG Hotel

What a wonderful hotel.
We were excited coming to france knowing we were staying at the voco, As we’ve stayed in Melbourne voco before. We can’t speak highly enough of the staff, service and cleanliness of the hotel. A big shout out the management. Specifically Maëlle, Ragaa and Leila. Every moment in this hotel was fabulous. They even went out of there way to present us a treat while on our honeymoon. I’m definitely coming back and when I do I’ll stay here.

Stayed for 2 nights at the Voco and everything from check in to check out was great. The hotel is freshly renovated and have a nice design. Room was very comfortable and brand new, with great amenities. The bed was very comfortable, and insonorisation was good. We had dinner and the food and service was fantastic, also recommend the breakfast buffet that was great quality. Special thank you to the reception team that gave great information, and with this location, you are quickly in the center. Will come back!

Stayed there for a work trip. The receptionist was very professional, efficient and helpful. The rooms need updating but most importantly for me - they were clean and had all the amenities required for a comfortable stay. The location is ok as it was quite difficult to get around in Uber due to immense traffic, however metro and the bus are at walkable distance, which can be used as alternatives.

Be careful, the team is not at the level of IHG here.
- Second day, the water bottle was not refilled. The bottle mentioned “filtrated water from us” but the room service told me : “it’s actually simply tap water. You want to have filtrated water, you can boil your own water”.
- The body soap was empty. We had to ask the morning for refill. Not done when we came back the evening. We have to ask again. I am waiting still right now.
I must stay 2 more nights. Such details are very annoying. Holiday Inn didn’t use to be like this before. I am very surprised!

Was not sure what to expect after reading reviews here. Stayed 4 nights with friends and family and the hotel exceeded our expectations. Great service, clean, very good breakfast. Everyone was super friendly and our requests were handled very quickly. Location is not perfect, but it is very close to metro and there are eating/drinking options till late. Excellent value for money, we stayed at multiple worse 4-stars and very few better.