Local Guides World

Reviews — 8

Bryan G
at 2024 Jan 02
Bryan G
at 2024 Jan 02
The wife and I stayed here for one night several weeks ago for her birthday. It was super last minute and I think I booked the room the night before. Most of the hotels in the area were pretty pricey of course since it was super last minute that I was booking. I found this place and it was reasonable compared to the other options, so I decided to go with this one. First off the location is perfect, it's located in the heart of downtown with a lot of attractions within walking distance. I gotta say I was not expecting such a nice hotel for the price we paid. We've stayed at fair amount of hotels and this one is definitely one our favorites.

The valet and check in staff were super nice and welcoming. We decided to valet since I did not feel like parking down the block or having to search for somewhere decent to park. The check in was a breeze and the staff made sure we had everything to make our stay special.

We had a king size bed room which was fabulous. The room was nice and spacious. The bathroom also very nice, clean, and spacious. We were on the 8th floor I believe with a nice views of downtown. One thing that did catch me off guard for a hotel being in Seattle was the Bible in the room. At check out I inquired about that since I thought that was awesome. The lady said all the rooms have them. Gotta love a business especially a large corporation like Hyatt that still honors the Lord. Grand Hyatt definitely will have my business in the future.

I would definitely recommend staying here! whether you're visiting from out of town or just having a special night out like us, this hotel has all you need and more! From all around exceptional service, to the nice spacious rooms, and great location, what more could you ask for.

Apologize forgot to take photos!
Joan Riley
at 2023 Dec 26
Joan Riley
at 2023 Dec 26
The hotel looks very nice. The beds are comfy, however; at 2 am the furnace was malfunctioning: boom boom BOOM boom boom BOOM! It sounded like something from a scary movie. Perhaps the maintenance men are lazy? Perhaps the furnace filters were not changed? Then the temperature changed & room was 62° Yikes!
K Cook
at 2023 Dec 06
K Cook
at 2023 Dec 06
We had a great three-day stay here! Lovely suite with views of Elliott Bay and the Olympics (lucky weather for December). Staff members were friendly, helpful, and welcoming. I'd choose the Grand any time I was in Seattle!
Risa Teicheira
at 2023 Dec 04
Risa Teicheira
at 2023 Dec 04
I booked a room last minute on a Saturday night after looking for a hotel with a bathtub for over an hour. Grand Hyatt Seattle looked nice and was a decent price so I went for a king with tub and corner views. Arrived 30 minutes later at 9 pm. Front desk staff was so kind, and for reasons unknown to me, I was upgraded to the Emerald Suite (RM 2722 if y’all want to book it).

Let me just say I have NEVER felt as spoiled as I did walking into this room… It was huge, and had three giant windows with amazing views. The one out the bedroom window looked over the city and right onto the bay. STUNNING. It’s also a super short walk to the infamous Pike Place Market. …And the bathtub y’all! I felt like a queen!

I never want to stay anywhere ever again. I just need this hotel in every city I ever go! The front desk fellow who also helped me with a couple things that I had forgotten was Gary, cheers to him for making any average guest feel like an absolute celebrity. Please don’t hesitate to book at this hotel and especially this particular suite if you want to live like royalty and experience Seattle from the heart.
Marie Blaine
at 2023 Nov 25
Marie Blaine
at 2023 Nov 25
This hotel is pretty lack luster. It is dim, dated and kind of stuffy. Needs updating. Way overpriced for what it is with lots of hidden fees - exorbitant parking and resort fee. The parking garage we discovered is notorious for break ins and we saw the remains of a smashed window in one slot near us. We chose this hotel because it has a sauna and steam room. They were hot and not crowded which was great. They too were dated and kind of dank feeling however. The best thing about the hotel were the spacious and lovely marble bathrooms with huge tubs and glass showers. Those were really nice. I wouldn’t stay at this hotel again, all considered.
Cassie Sheetz
at 2023 Sep 22
Cassie Sheetz
at 2023 Sep 22
I want to start this off by thank Gary at the front desk! He made a last minute accommodation for my son who has autism. This trip was supposed to be a quick getaway for me and my wife. We decided last minute we wanted to bring our son, Gary was absolutely phenomenal. When I tell you the best customer service, I’ve experienced I mean the best. He moved us to a quiet area upgraded our room, gave my son a toy! I’m just blown away, and so grateful. Then we get to our room and just absolutely beautiful! The service here is A+ rating! The guy in the club showed us where to get nonalcoholic beer, which was a huge win since I quit drinking two years ago! The view is amazing, the walk is perfect. I felt safe my family felt safe and we are happy to say this is definitely an amazing experience! We will be back Seattle! Thank you again, Gary!
Yenma Herb
at 2023 Sep 21
Yenma Herb
at 2023 Sep 21
I didn’t have the best view, but the large bathroom made up for it! From the check-in to check-out, I had a wonderful experience. This hotel was conveniently located near the conference I was attending which was very nice. The hotel was within walking distance of many points of interest. It’s a short 20-25 minute car ride to the airport. There is a Starbucks and deli located on the first floor. I also really appreciated the complimentary bottles of water!
Micah Stickler
at 2023 Jul 28
Micah Stickler
at 2023 Jul 28
There is a lot to like about the Grand Hyatt, the location is great. Right downtown, right near the convention center and walking distance to lots of restaurants and shops. The service was great! Everyone was friendly and quick to help. They were willing to watch my luggage on the day I checked out until my meeting finished in the afternoon.

My cons have to do with style and my room, style wise - everything just felt dark. When I first walked into the lobby, I wondered if they were having lighting issues because it seemed cavernous and dark. My room was much the same. It was comfortable, and everything worked as expected (the bathroom was a highlight), but again, dark wood, dark walls, dark furniture, dark floors, and dark curtains.

I certainly would stay again, but I'm not sure if I'd use the adjective "grand."