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Reviews — 8
Amazing food. It feels like you're eating authentic South Indian food. We went on Saturday around 1pm and thankfully didn't have to wait, and got our feed quickly. When we were leaving at 2pm, there was a big queue outside. So we felt lucky.
Saravanan Bhavan is near Frankfurt main metro station and railway station opposite site for main gate only 500 meter.
South Indian food is very good , big restaurant , good atmosphere, good location . But services is poor.
South Indian food is very good , big restaurant , good atmosphere, good location . But services is poor.
Gigantic Indian restaurant close to the train station with a huge menu (more than 270 options). All options are clearly labeled as gluten free or vegan (in some cases they can be made gluten free/vegan by asking the waiter). The food is spicy and tasty, the music is not loud, the atmosphere is nice.
Why 1 star? Here's why:
Service:
I've been in Frankfurt for over a year and as a South Indian, Saravana Bhavan was my go-to place for comforting food. The service used to be good. No complaints. But recently, the service got really bad. I've been there with friends several times, and some servers are really grumpy. They barely speak except to take orders. Once, when we asked for more time to decide, a server rolled their eyes. When we wanted to order more after our first dish and they took away the menu, the server seemed annoyed. It spoiled the mood for enjoying the food. I get it that they might be stressed and they are also human beings, but basic politeness is what I expect. And this was not a one time experience. Obviously not everyone of them are to be blamed. Some of them are really good at their service, polite and friendly and whenever I am served by them, they do an excellent job. Now, it feels like a game of chance to see who serves you.
Food:
1) The food quality has also gone down. The coconut chutney was watery and not grinded properly. Refer the picture of the idly/vada (dosa and idly pics were taken on different days) and if you are someone from India, you can outright say "That does not look like a properly prepared chutney". Note that 9 out of 10 times the chutneys were excellent and this was just a one time thing. Still this had never happened to me in Saravana Bhavan and was shocked.
2) Paneer Makhani was way too salty, and even after we complained and got it replaced with Paneer Butter Masala, the same issue occurred.The worst part was when my friend and I were told that the salty food was normal, and we were kind of wrong about it being too salty (conveyed by the chefs via the server). Typical Gaslighting.
Pros:
I do not just want to highlight the bad things and make this review really negative. Here are some of the good things:
1) The dosas, vadas, and idlis – they were really tasty and crunchy. I loved them. Would always recommend people to try it.
2) Even though the restaurant was packed, the food was served really quickly after placing the order. Commendation to the chefs for working at such a good pace to ensure everyone gets their food quickly.
It's disappointing that the service and food quality dropped, especially considering how good this place used to be. Sorry for the long review, as I wanted to highlight the things that have went wrong with this branch of Saravana Bhavan. I hope the restaurant manager or owner reads this review and takes the necessary steps to fix these issues. I really want to keep coming back to the old Saravana Bhavan for my comfort food and also recommend it to my friends.
Service:
I've been in Frankfurt for over a year and as a South Indian, Saravana Bhavan was my go-to place for comforting food. The service used to be good. No complaints. But recently, the service got really bad. I've been there with friends several times, and some servers are really grumpy. They barely speak except to take orders. Once, when we asked for more time to decide, a server rolled their eyes. When we wanted to order more after our first dish and they took away the menu, the server seemed annoyed. It spoiled the mood for enjoying the food. I get it that they might be stressed and they are also human beings, but basic politeness is what I expect. And this was not a one time experience. Obviously not everyone of them are to be blamed. Some of them are really good at their service, polite and friendly and whenever I am served by them, they do an excellent job. Now, it feels like a game of chance to see who serves you.
Food:
1) The food quality has also gone down. The coconut chutney was watery and not grinded properly. Refer the picture of the idly/vada (dosa and idly pics were taken on different days) and if you are someone from India, you can outright say "That does not look like a properly prepared chutney". Note that 9 out of 10 times the chutneys were excellent and this was just a one time thing. Still this had never happened to me in Saravana Bhavan and was shocked.
2) Paneer Makhani was way too salty, and even after we complained and got it replaced with Paneer Butter Masala, the same issue occurred.The worst part was when my friend and I were told that the salty food was normal, and we were kind of wrong about it being too salty (conveyed by the chefs via the server). Typical Gaslighting.
Pros:
I do not just want to highlight the bad things and make this review really negative. Here are some of the good things:
1) The dosas, vadas, and idlis – they were really tasty and crunchy. I loved them. Would always recommend people to try it.
2) Even though the restaurant was packed, the food was served really quickly after placing the order. Commendation to the chefs for working at such a good pace to ensure everyone gets their food quickly.
It's disappointing that the service and food quality dropped, especially considering how good this place used to be. Sorry for the long review, as I wanted to highlight the things that have went wrong with this branch of Saravana Bhavan. I hope the restaurant manager or owner reads this review and takes the necessary steps to fix these issues. I really want to keep coming back to the old Saravana Bhavan for my comfort food and also recommend it to my friends.
Very good Indian food. Only vegetarian which is good if you have vegetarian friends. The variety is outstanding! The taste is also very good and if you want to try real indian taste - this place is for you.
Visited yesterday. The place is so so beautiful and the staff is super nice. Had dosa after 7 months...it was amazing. The same taste I got in India. The vibe was so mesmerizing. Sitting among Indian people with Indian food. Thank you so much.
I really liked the way the food was served. The menu is huge so it’s not easy to decide what to order.
The taste was good even though I am not one to judge traditional Indian food. But the amount of oil is crazy. Everything felt very greasy.
The taste was good even though I am not one to judge traditional Indian food. But the amount of oil is crazy. Everything felt very greasy.
