Five Guys

Fries were OK. Burgers were just ok which is why I gave them only 2 stars on the food because they are extremely expensive. 2 bacon cheeseburgers and a large fries was over $32 and for that price I expected to be blown away on taste and was let down. I could've ordered the same thing from Culver's and got just as good burgers for around $15 cheaper.

I placed an online order, it said give us *of time * (I think it was about 25m) I waited 30, and still had to wait 15m. It was little frustrating, but it happens.
I would say not a place if you gave a time restriction.
Food is delicious though.
Wish it wasn't so expensive though.

The fries are things Dreams are made of but the burgers are Ahh ok at best. Its also WAAAAAAAYYY overpriced. Two burgers 2 sodas and 1 order of fries was almost 40 bucks. I could have bought two 2 inch thick rib eye steaks and spent less.

Today we came in during lunch hour, they were quick, the environment Clean, staff all knew their roles and got to make our food fresh and Fast!
I appreciate the cashier guy helping with size decisions of the fries lol
You never know how big “large” truly is!
Great location and great staff here in Papillion

The store was very clean and bright. I had a very nice young man wait on me. He was very pleasant and helpful. The cook gave me three times as many fries as I actually paid for however, putting them in a paper bag made the bag really greasy. The fries are good but I think they would have been even better if I could have eaten them when they were hot instead of having to take them to a friend in a nursing home. The only other thing is I thought the prices were extremely high.

It's been 10+ years since I've been to a Five Guys and this experience was a bit of a let down. It wasn't all bad per se. Food was good and came out quickly, and the staff were friendly. But, walking in, the place seemed a bit dreary, kind of old and worn out looking. The lights were on, but it still seemed dim inside. Also the air inside was "thick" of grease... Luckily it was nice outside so that's where we sat so we wouldn't get a coating of grease built up on us while we ate. And I know inflation has been crazy lately but dang...$10 just for a cheeseburger, no drink or fries. And when I got my bag of food, the fries were dumped in it seems, so I had to find my burger under a pile of fries. So while the food was tasty, coming back after a decade hiatus was disappointing, at least for me. Your mileage will vary, of course.

Food and service was great but air conditioning was out. It's 97 degrees outside and very humid so inside the store was hot and muggy. Generally it's comfortable. Hope they get the A/C fixed soon. Felt bad for the workers, but their spirits were high and they were professional given the heat.