Local Guides World
Reviews — 8
Ordered online and got a confirmation email and order number. Arrived at my scheduled pickup time and they claimed that my order was declined even after showing them proof. The manager was extremely incompetent and kept using the excuse that he doesn’t do anything with the online orders. Told me to either pay again and then refute the first payment with my bank. Thanks for absolutely nothing, never ordering from here again, don’t waste your time.
As some of the other positive reviews say, this Saint Cloud Qdoba is a decent alternative to the Saint Cloud/Sartell Chipotle's local poor customer service and overcharging. The workers here are friendly and willing to give slight extras of some food (rice, salsa) for free, both of which I appreciate. Keep up the good work! :)
The people that work here is what truly keeps you coming back. The food is delish, I mean of course there's that. With so many options for food nowadays. I know I'm getting an AMAZING EXPERIENCE consistently when I come here. Thank you to all the staff who put their heart into their work.
Been there about 4 maybe 5 times and the employees are all super friendly and the food hasn't been bad yet. Its a HUGE plus that they don't charge for guacamole and queso. Unlike Chipotle these guys serve you with a great attitude and beautiful smiles!
I would give a higher rating but an employee wearing a shower cap sees us getting out of car to and walking to the door and rushes to locked the door around 9:45 when the sign says we are open and your sign says open 10:30-10pm. My husband open the door and walked in which made the employee with the black shower cap mad and she came walking up the door angrily to lock it again. I am sorry but this is rude and unprofessional. We eat quite a bit of Qdoba every month and don’t appreciate being treated like this. Train your employees to be more friendly with customers because this is not right. I work in a grocery store and wanted to to treat myself cause of the holidays but I couldn’t get in so my husband has to order for me. If your sing says 10 why are they locking the door at 9:45. The food is great thought but that was the only good part of this interaction.
Clean place if you are looking to eat comfortably. Way above Chipotle when it comes to service , cleanliness and taste.
Had a fantastic experience at this Qdoba location. Service was fast and the lady who made our meals was super friendly and made probably some of the best burrito bowls we have had. Fantastic portion sizes, she listened to our requests, and was overall a very nice takeout visit. My wife and I agreed it was by far the most flavorful rice we have ever had at Qdoba. Thank you!
I’ve heard mixed things about this location and one previous visit was not bad, albeit not stellar. What you might ask was bad on this visit?
1. The employees worked with no sense of urgency, quite the opposite, almost purposely slow. This was my first warning sign - the lack of caring.
2. They were out of guacamole and didn’t tell me instead they let me leave the store without it, even though I was charged. I had to call to find out what happened & the girl that was the lead told me they don’t do partial refunds and the best they could do is offer me free chips, and guac the next time I came in.
3. The gentleman that handed me my food straight up lied to me. I asked him if there is pico in the bag because I didn’t see them put it in. He looked in the bag and told me yes! Guess what? It wasn’t!
4. The real icing on the cake was the quesadilla - you know, the meal where cheese is the main ingredient. Well, not this time - there is no other toppings that I ordered on my quesadilla except corn, and the tiniest bit of cheese I have ever seen in my life (pictured is the part with the most!). There is so little cheese that the entire thing came apart and wasn’t even edible except as a corn salad.
5. Might as well not stop now, because my meatless meat was also burnt to a crisp.
This is the first negative review that I have left on here - that’s how bad it was. Not worth it, I’d rather wait at chipotle. At least the quality of food is consistent there.
There’s a reason Qdoba is always dead. Which should make them put extra effort in, but NOPE they’ve completely given up 🤷♀️
1. The employees worked with no sense of urgency, quite the opposite, almost purposely slow. This was my first warning sign - the lack of caring.
2. They were out of guacamole and didn’t tell me instead they let me leave the store without it, even though I was charged. I had to call to find out what happened & the girl that was the lead told me they don’t do partial refunds and the best they could do is offer me free chips, and guac the next time I came in.
3. The gentleman that handed me my food straight up lied to me. I asked him if there is pico in the bag because I didn’t see them put it in. He looked in the bag and told me yes! Guess what? It wasn’t!
4. The real icing on the cake was the quesadilla - you know, the meal where cheese is the main ingredient. Well, not this time - there is no other toppings that I ordered on my quesadilla except corn, and the tiniest bit of cheese I have ever seen in my life (pictured is the part with the most!). There is so little cheese that the entire thing came apart and wasn’t even edible except as a corn salad.
5. Might as well not stop now, because my meatless meat was also burnt to a crisp.
This is the first negative review that I have left on here - that’s how bad it was. Not worth it, I’d rather wait at chipotle. At least the quality of food is consistent there.
There’s a reason Qdoba is always dead. Which should make them put extra effort in, but NOPE they’ve completely given up 🤷♀️