Reviews — 8
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Highly recommend this place the stuff is very helpful
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Some supplements are 2 times pricier, than same thing online
Not coming back,
Not coming back,
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Great place for most needs.
Clean and professional
Clean and professional
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They have everything you need regarding vitamins and suplements.
Convenient location.
Parking next door.
No restrooms.
Prices are like anywhere, no significant difference.
Sometimes they have special offers: buy one, the second one 50% off.
Convenient location.
Parking next door.
No restrooms.
Prices are like anywhere, no significant difference.
Sometimes they have special offers: buy one, the second one 50% off.
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GREAT SHOP, DISASTROUS EMPLOYEE - This is my go-to store for supplements in Astoria. However, staff member by the name of ASIF has REPEATEDLY, and with an attitude, demonstrated a reckless disregard for customers. In my years going to the store he's messed up personal data from my store account, been rude and dismissive and charged my card incorrectly. All done in a defiant way. The Vitamin Shoppe is an excellent business, they shouldn't have employees who ruin the experience and reputation with such negligent and objectively despicable behavior.
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Helpful staff, good variety and the store is very clean!
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So I usually like going to this store but today has made me realize why I will shop online for now on. Had ordered from the vitamin Shoppe on steinway a product that has been missing from their store for a while now. It has been about almost two weeks since I made this special order. They tell me it will be delivered to the store and they will call me when it arrives. So I decided to walk into the store after it being a week and a half and come to find out they have the product in stock.
I then begin to head to the counter and informed the worker that I had this item on special order and since it is here now I would like to take it. I was then inform that I would have to pay for it by my surprise. I begin to tell the worker I already paid for it why would I have to pay for it again it makes no sense the worker then begin to say how oh but we did not got any shipment yet I said but it is right here right now.
Then his assistant felt she needed to chime in and say oh but that is for the store yours was special order and comes in some plain box. And that the ones in stock now are for the store. I then begin to ask well how much longer will my own that I already paid come in the guy said the next shipment is being held up because of snow. I then ask well if I get the product now how soon will I get my money credited back to my account he told me one week one week when they wanted my money for the special order same day hmmm so I left and will be just shopping vitamin Shoppe from online don't have time for bad customer service smh.
I then begin to head to the counter and informed the worker that I had this item on special order and since it is here now I would like to take it. I was then inform that I would have to pay for it by my surprise. I begin to tell the worker I already paid for it why would I have to pay for it again it makes no sense the worker then begin to say how oh but we did not got any shipment yet I said but it is right here right now.
Then his assistant felt she needed to chime in and say oh but that is for the store yours was special order and comes in some plain box. And that the ones in stock now are for the store. I then begin to ask well how much longer will my own that I already paid come in the guy said the next shipment is being held up because of snow. I then ask well if I get the product now how soon will I get my money credited back to my account he told me one week one week when they wanted my money for the special order same day hmmm so I left and will be just shopping vitamin Shoppe from online don't have time for bad customer service smh.
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Great customer service, very educated and informative. Mad praises to Jay, he extremely helped my girl and I. He was very patient and assisted us with every single question and concern we had. Thank you so much.