The High Line Hotel

DO NOT STAY - BED BUGS
I have traveled all over the world- including India- and I have never gotten bed bugs- never did I think I would pick them up in America at a nice hotel...
Just stayed here over labor and contracted a case of bed bugs. I did not notice the bites until returning home. Just had a specialist come out this morning and confirmed they were bed bugs.
Unfortunately I have contacted the hotel 10+ times and no one will call me back or give me the time of day.
Do yourself a favor and don't stay here!

I wanted to love this hotel as we used to live in the neighborhood and walked by it almost everyday. I wish I read reviews. The hotel is run down and the AC didn’t work. Apparently the AC goes out about every two weeks. With 90 degree weather and $500/night rates, that is unacceptable. We checked out early and switched to The Standard Hotel.

If you are a fan of old mysteries, where the uncle kicks the bucket and everyone's a suspect, set in old rustic hotels then this is the place for you.

The decor was old.... And I don't mean antique. The chair was so broken and I was scared to sit in it. The curtain had holes. The carpet was dirty. The elevator carpet looked like the spot where the mystery began. The bathroom light dimmed when I turned don the shower. The air conditioner clanked.

Why didn't I leave? I was only there for one night. I slept with one eye open... Well, truth is I hardly slept.

Not worth the cost. Not worth the nightmares.

This hotel meets all the requirements for a business traveler or a tourist. Free WiFi, fridge in the room, comfortable bed. The only thing that bothered me a little was the darkness of the room. But this is sort of expected at a boutique hotel.

I stayed here in February and was boiling. The AC didn’t work. It was very hot in the unit and the windows didn’t have screens. You couldn’t even get room service, or water, or glass of wine. Good coffee shop in lobby and quaint touch to the place, but overall lacked major comfortability . No gym either.

Stayed here on a work trip and had a lovely stay. The bed was extremely comfortable, and the room was plenty large for my 4-day stay.

The best part of the hotel has to be the front dining area with the matching, social media-friendly pink flower front arch and British double decker bus.

Just a shout out to the manager and customer service team at the The High Line Hotel. My wife and I had a two night stay planned this week. Unfortunately our dog became ill and we needed to go home suddenly. They were kind enough to refund us for the night we didn't use. Thank you so much! (BTW the dog was very happy to see us and he seems to be covering from his issue.) We were sad to leave because it's such a special hotel--great rooms, great service, great location. We'll be back soon!