American Eagle Outlet

I recently had a great experience at the store, thanks to Moez and Suffian. Their exceptional service and product knowledge made our shopping smooth and enjoyable. They went above and beyond to assist my family, providing valuable insights and ensuring we found exactly what we needed. Their friendly and professional demeanor truly enhanced our shopping experience. Kudos to Moez and Suffian for their outstanding customer service!

Normally I don't go out of my way to review retail stores, but I had to make an exception because of the wonderful customer service I received from the staff today, especially Harkirat who never hesitated to help me out through my shopping experience. Absolutely incredible store with incredible products and even better staff. Glad to say that I plan on shopping there again!

Manager did give the actual price item, first for my sister it was on clearance, she said it’s no on clearance, she didn’t even bother to check the price tag and then for my brother she did give the promotion price that the actually item we got from.

Went in with my daughter on Tuesday and as soon as we walked in there was a nice sweet girl who greeted us good morning, told us about all theirs sales and helped us find the right clothes for my daughter in she's in a weird teen age she usually has a hard time finding thing that would fit her

the service is so poor
Manager Angela and Mahima are so rude and do not honour customers
They were rude to the point that they did not show basic customer service skills
When an item is placed on wrong aisle it is NOT customers fault to pay for it!
Multiple American eagle store across canada help and honour customer for this issue
They both were not only rude but also showed disrespect
I would gladly give 0 rating if it was an option!

It was very busy but the staff made sure to greet us and ask if we were looking for anything. I found it weird that the men’s section was larger than the ladies but there was way more men than women in the store anyway. Lots of great sales. Some of Their shorts were marked down to $29.99 or $39.99 with buy one get one 50% off. Lots of sizes available for men and women and lots of graphic tees, denim and tanks to go around.

Lots of items to choose from. The staff were great. Really friendly and helpful. The could have had a couple of more cashiers to move the line out faster. And it would have been nice if the limited how many people were allowed in the store at once. It was very crowded

Had a great experience at the store doing a return then picking out some new items. The whole team was great from the manager to the person checking us out at the till. Gold standard for customer service.