Camping World

Tim and DJ from the Sales Department were awesome. They listened to our needs and delivered on everything we asked for. Mark and Taco from the Service Department delivered as well after they understood our concerns. Taco went above and beyond to make sure everything was done properly.

Very much appreciate Mathew for helping us pick a great RV for my family. Thank you for your time and your hard work. Also got to meet DJ! Great guy!

Okay, so I went in in October to inquire about getting a wheel replacement. Spoke to Malcolm who was great to talk to but very green. We found the parts I needed and he took down my info ensuring that I would be receiving a call back within a few weeks from the OEM parts guy, Jeff Gaylord. So a few weeks go by I hear nothing. Within this time I had called and left multiple messages, and emailed Jeff twice. No response. Went back in 2nd week of November, spoke directly to Jeff. Go through it all find the parts again, let him know the urgency, need it by end of year. This is more than a month advance notice. Says he'll call me with and ETA in the morning. Next day he calls, gets a credit card over the phone. I think it's ordered. NOPE! Wait until the 3rd week of December go back in, talk to Malcolm again, no orders Jeff isn't available, etc. Had I known any of this in advance I could of attempted to find the wheel elsewhere. I cannot believe such an incompetent idiot is the only person there who can order these parts. Also I was just replacing the wheel, then all 4 tires, to ready to trade in for a new fifth wheel. Needless to say Camping World will not be among the dealers I use ever again

I dealt with Scott in the Service Dept.
Not only was he very courteous, knowledgeable and professional he also has a great sense of humor and dealt directly with the relevant facts. He took the time to call me over to his computer to discuss the parts I was looking for and followed up via phone the next day.

I was trying to get sealant/gasket parts for my RV refrigerator. Turns out the RV manufacturer not only did not supply them, but instead wanted me to order new refrigerator doors!

We ended up finding another alternative. Meanwhile dealing with Scott was a pleasure. Camping World should also be commended for having him on their team!

They winterized my class b camper while I shopped in the supply and accessory department. It's a candy store of essentials and upgrades. I called weeks later for tech advice. the sales dept and the tech were most helpful. I highly recommend this place

Recently bought a 36 ft Eddie Bauer edition 5th wheel trailer. Everything about staff services was spectacular sales department was above and beyond in their dedication to our specifications. The staff was professional in their detail to the learning process for our new trailer.
Now, for the sad part, we drove about 1.5 hours towards home, which is 4.5 hours away pulled over to spend the night because our day started at 5:00 a.m. and because the installation for the 5th wheel witch was a laborious task and took several hours. We chose to get some sleep, that's when we discovered that there was a couple very disheartening defective issues that no one discovered on inspection the doors had to be slammed shut and one was extremely difficult to open. There was no way our grand kids would have been able to open them. One propane door frame was tweaked and was preventing the door from closing properly and we could make the rear camera work properly.
So the decision was made to turn around and go back to Wood Village, in the morning.
The next morning when we got back to Camping World, I went in and talked with Annie (spelling?) And she immediately got the service team together and started fixing the Deficiency, and after talking with several of the staff about the camera issues, the sales manager and retail sales manager arranged for us to get a new camera at no charge, what a blessing. Long and short we were treated with the utmost respect, Kudos, from " a grumpy old a##hole who's not going to be very happy" ( my wife of 26 years). Thanks again, guys. You rock, and you make good hotdogs.

I was honestly a little nervous about going to a large chain because I didn't think we'd get the service we'd get in a smaller dealership but I was so wrong! We really lucked out having Jason Nolte listen intently while we explained that we needed a full time living, stationary travel trailer for my mother - he knew exactly what she needed and was completely honest about the various brands and models. In the end he recommended the exact make and model that I was fairly sure we'd end up getting based on my previous research - he went above and beyond to help my mom pick the perfect unit, explain the process, and get us set up with the financing department, etc. I even had a question on Jason's day off and was helped by the manager on duty (I regret I don't remember his name) and i can say I was treated exceptionally well by all. I can't recommend Jason enough - he was exactly who we needed to walk into our lives that day. Thank you so much!