Wyndham Cozumel Hotel & Resort

Surprised my mother with a destination unknown trip for her 60th birthday and we stayed here. I picked this hotel based off reviews and I was kind of disappointed to be honest. The positives were the staff is very nice and the pool is beautiful. The hotel also has daily activities for the pool and other stuff. On the other side this hotel needs a remodel when it comes to the rooms. The whole layout is outdated. The first room we got we stayed there one night because there was noise coming from the next unit like we were sleeping next to a laundry mat. And this noise continued all night. We changed rooms and got a better room however similar to the first the tv is literally 33 inches. The beds are very hard. For the price I paid for a balcony room I could barely see the pool due to the big🌴 and this was an issue in both rooms. The corner bathroom is small and my mother who is 6 feet said she felt closed in. Also speaking with other guest the hotel use to be amazing but has decreased over the years. Also when I was here it felt like a retirement home. So many senior citizens were staying there and boast about coming all the time. Not a big deal if that’s what you want but for a girl who likes to party with her mother.. to say the least she said it was like a nursing home 🤣. Also, my friends I met there rented a jeep from the hotel and it broke down on them. So if you stay here definitely don’t rent a vehicle. To sum it up.. for the money I paid which was close to 900 for 3 nights I say stay at another establishment.

The rooms are very basic but they are clean and the bed was comfortable. Bring your own washcloths. You can walk into town easily. There is a supermarket 4 blocks away. The beach club was very nice. I loved snorkeling right off the resort. The pool area is really nice, especially when it isn't raining. The food was good most of the time. The service was good. The people were friendly. The tour desk offered some good tours at good prices. The resort is more casual than some others I have stayed at. Overall, it is a great place to stay.

You get what you pay for at this place. In a nutshell, it's cheap. The hotel is very run down and old. The pictures on the web are extremely outdated and not accurate. The rooms are spartan and lack adequate furnishings for an extended stay resort. No chairs, no chests, no refrigerator and the shower only spits at you. The buffet food is almost inedible. What should be cold is hot and what should be hot is cold. We have had diarrhea every day since we got here if that tells you anything. There is no beach, only some sand with chairs. You can, however, snorkel and dive from the sandy area. The pool is huge but only 4 feet deep and is not well maintained. It is lined at the bottom with small tiles with many tiles missing and leaving sharp edges. I don't know where the people come from that gives the place good reviews as I cannot find anything good except the wait staff.