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Reviews — 8
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My girlfriend and I went here for Valentine’s Day and I cannot overstate how much we regret that decision. To start off with, the pricing was absurd for the product that we should have gotten (more on that later). £55 each for an appetizer, entree and desert is about the price you’d expect to pay at a high class establishment and this place is anything but.
The ambiance is fine but nothing special, and they kept switching songs when something would come on the playlist that they didn’t want to play. As far as service goes, everyone was friendly but not attentive (again, more on that later).
The food itself was exceedingly average. Both our entrees were fine, but the steak dish that we had was vastly undercooked (ordered it mid-rare and got it somewhere between blue-rare) and with a side we hadn’t asked for since by the time they got our dish out they’d run out. As for the deserts, the sticky toffee pudding was fine, but the chocolate with strawberry salsa was a mistake. The strawberry salsa was overpoweringly bitter and made the entire dish a bit dreadful.
All of that would have still made for an ok enough dining experience, except that the staff made a major error on our visit and did nothing to remedy it.
We ordered all 3 of our courses about 2 minutes after a couple next to us, and received our appetizer only a minute or two after them. After this we finished our appetizer and watched as they received their entrees and we received nothing. 30 minutes passed and we still had nothing and neither of us had spotted a server in just as long. Finally around the 45 minute mark we found someone (not our server) and asked what was happening with our food. He checked and came back and apologized, saying the kitchen had lost our ticket and it would come out shortly. 20 minutes after that (more than an hour and a half after we had arrived) we finally received our food. And, as I noted above, the meat was cooked incorrectly and one of the sides we had ordered before our 60+ minute wait had run out and had to be replaced by something else.
Mind you across this whole period, our server had never once come to check on us or our food, and when it finally came out he didn’t even acknowledge the mistake on their end. Our meal concluded with the underwhelming deserts I’d mentioned before, and the restaurant did nothing to acknowledge or apologize for their mistake. I’m not one to ask for handouts, but given this meal was for a special occasion and a mistake on their end had resulted in a less than special dinner, it would have been appropriate to, at the very least, apologize for the massive delay.
The food and service were both thoroughly underwhelming and for the price point this is resoundingly the worst meal I’ve had. Had it been 50-75% of the price I would’ve given 3 stars, but you can’t charge near 5 star prices and deliver 3 star food and service. I’ve given 2 stars because their normal menu pricing seems like it would probably be fair for the food and experience. But for special occasions, your time and money would be better spent at a spot where you know what you’ll get, or at home.
The ambiance is fine but nothing special, and they kept switching songs when something would come on the playlist that they didn’t want to play. As far as service goes, everyone was friendly but not attentive (again, more on that later).
The food itself was exceedingly average. Both our entrees were fine, but the steak dish that we had was vastly undercooked (ordered it mid-rare and got it somewhere between blue-rare) and with a side we hadn’t asked for since by the time they got our dish out they’d run out. As for the deserts, the sticky toffee pudding was fine, but the chocolate with strawberry salsa was a mistake. The strawberry salsa was overpoweringly bitter and made the entire dish a bit dreadful.
All of that would have still made for an ok enough dining experience, except that the staff made a major error on our visit and did nothing to remedy it.
We ordered all 3 of our courses about 2 minutes after a couple next to us, and received our appetizer only a minute or two after them. After this we finished our appetizer and watched as they received their entrees and we received nothing. 30 minutes passed and we still had nothing and neither of us had spotted a server in just as long. Finally around the 45 minute mark we found someone (not our server) and asked what was happening with our food. He checked and came back and apologized, saying the kitchen had lost our ticket and it would come out shortly. 20 minutes after that (more than an hour and a half after we had arrived) we finally received our food. And, as I noted above, the meat was cooked incorrectly and one of the sides we had ordered before our 60+ minute wait had run out and had to be replaced by something else.
Mind you across this whole period, our server had never once come to check on us or our food, and when it finally came out he didn’t even acknowledge the mistake on their end. Our meal concluded with the underwhelming deserts I’d mentioned before, and the restaurant did nothing to acknowledge or apologize for their mistake. I’m not one to ask for handouts, but given this meal was for a special occasion and a mistake on their end had resulted in a less than special dinner, it would have been appropriate to, at the very least, apologize for the massive delay.
The food and service were both thoroughly underwhelming and for the price point this is resoundingly the worst meal I’ve had. Had it been 50-75% of the price I would’ve given 3 stars, but you can’t charge near 5 star prices and deliver 3 star food and service. I’ve given 2 stars because their normal menu pricing seems like it would probably be fair for the food and experience. But for special occasions, your time and money would be better spent at a spot where you know what you’ll get, or at home.
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We booked The Olive Tree for the meal after our wedding at the local registry office. We booked the “tree table” which was perfect as it seats 10 (we had a very small wedding). Our arrival drinks were a unique take on a winter Aperol spritz and felt very special. We were welcome to take everything at our own pace and were treated very well throughout our time with them. We chose the Olive Tree because the food is lovely, it’s fancy enough to dress up, but it’s also got a family run vibe which meant the kids in tracksuits didn’t feel out of place. I cannot recommend more highly.
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Exceptional food and service. Restaurant has a lovely ambience and a great view of the marina. Four of us dined at The Olive Tree. We were all happy with what we ordered and can not wait to go back.
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I went for lunch and I really recommend this restaurant. The food was delicious and they serve a good portion. The roast dinner is delicious. And the staff is very friendly too.
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Had a family gathering and had delicious food accompanied by some nice cocktails and wine. We had the seafood platter, sourdough and olives to start, did not disappoint. The scallops were superb! 100% recommend. Everyone had different mains but overall a great meal experience special compliments for the sirloin steak and the steak tagliatelle.
Everyone was really impressed. Thank you!
Everyone was really impressed. Thank you!
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Came here for an after wedding meal. Very tasty food. Very pricey and theywere a bit stingy on the chips. But nice, welcoming staff and lovely looking restaurant, was completely empty also so felt like we had it booked out all for ourselves haha.
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Me and my partner came without reservation on a Thursday evening. They accommodated us without an issue. The staff were absolutely great, and super attentive.
Very nice evening ambiance and the food was just perfect, nicely plated, flavourful and so so tasty. Worth every penny.
Couldn’t be faulted, we would be coming back and couldn’t recommend it more to others.
Thank you so much for that 😁🙏🏽
Very nice evening ambiance and the food was just perfect, nicely plated, flavourful and so so tasty. Worth every penny.
Couldn’t be faulted, we would be coming back and couldn’t recommend it more to others.
Thank you so much for that 😁🙏🏽