Local Guides World
Reviews — 8
Thieves and scammers. Claim they send out letters then when they get lost on the way and the first thing you know about it is a letter giving you final notice to pay, now having lost your chance to pay 60 quid instead of 100, there's no way to appeal that and pay the lesser charge. The world would be a better place without them.
COLD BLOODED THIEVES
Unscrupulous individuals. They engage in continuous exploitation of people. They imposed two consecutive fines on my property, despite my explicit explanation that I attempted to obtain the permit, but my address did not appear due to their technical error. They provided a manual link for permit application and issued a temporary permit for my use until the new one arrived. However, they levied the second penalty just before providing me with this temporary permit. I appealed both penalties, and even though it was their mistake, they persistently rejected my appeal, forcing me to pay £120. Whoever manages this business will face consequences, enduring suffering until the end.
Unscrupulous individuals. They engage in continuous exploitation of people. They imposed two consecutive fines on my property, despite my explicit explanation that I attempted to obtain the permit, but my address did not appear due to their technical error. They provided a manual link for permit application and issued a temporary permit for my use until the new one arrived. However, they levied the second penalty just before providing me with this temporary permit. I appealed both penalties, and even though it was their mistake, they persistently rejected my appeal, forcing me to pay £120. Whoever manages this business will face consequences, enduring suffering until the end.
One of the worst var park management companies going, I'm being chased on a debt for parking in a car park where I work and am registered on their systems as working there, yet they send me threatening letters for "parking illegally" I'm now being threatened with debt recovery. Just a company trying to make as much money out of people as possible and if you're a business using this company to manage services you are part of the problem, avoid interacting with at all costs
If i could give less than 1 star I would!
Costumer service is okay as Ive had the joy of dealing with pleasant people. However the issue are the Wardens! They need to be trained not to issue you a ticket if the site operates ''No permit to display'' as its electronic. Been getting PCN letters even tho I have Permit!
Costumer service is okay as Ive had the joy of dealing with pleasant people. However the issue are the Wardens! They need to be trained not to issue you a ticket if the site operates ''No permit to display'' as its electronic. Been getting PCN letters even tho I have Permit!
If I could give a 0 I would. This company is completely unprofessional, aggressive and intimidating. I received threatening and intimidating notices from them demanding money or threat of debt recovery/ court action but no initial parking fines were sent to me. There is no way of speaking with a competent person at this company to try and discuss further and the information provided did not even include information regarding my alleged parking offence or making appropriate contact with the company. After eventually making an appeal it was impossible to reason with the company that they did not send the initial notice therefore it would be reasonable to allow me the opportunity to pay the reduced fee, unfortunately they did not see that as the case. It is completely disgusting that a "business" would charge such inflated fines but not even provided an appropriate Customer services or follow appropriate processes themselves. If I had the financial capability I would be taking the company to court but that is not a luxury I can afford. I will ensure I never park at a car park managed by this company ever again, as I refuse to give them any more money, I will also ensure family and friends are aware at the cowboy scam this "company" is running. CPM should be ashamed of themselves!!!!
Terrible company - they ignore appeals then pass onto various debt recovery companies to harass you! Got a fine through and appealed sending photographic evidence of ticket machine taped up with black bin bags, heard nothing back until a year later when letters started coming threatening court action. Loads of people have had the same issue here and they won’t accept responsibility for their customer’s errors BE AWARE!!
Disgusting company. Issued my daughter with a fine. Tried to park at 4.30pm for 2 hours but parking is free after 6pm. She could only pay for one hour - machine didn't allow more. Fine in post. Paul Dawson is the CEO of this company. Find him on Linked in and send him messages. Him, Paul Henson and Andrew Parker - all on companies house making loads of money out of people's misery!
Have had fine revoked! Being a keyboard warrior can get results…. sometimes. Keep pursuing - they rely on people giving up.
Have had fine revoked! Being a keyboard warrior can get results…. sometimes. Keep pursuing - they rely on people giving up.
fined £100 for overstaying parking in M&S in Moseley B13. Parking restrictions are new and sign is only visible if you drive into the car park coming from the left. Signage is so small that I had to take a picture and magnify it to be able to read. M&S useless. I spend hundreds of pounds every month and they can't do anything