Neurology Specialists of Charleston

I did testing at this facility three weeks ago and have been requesting for my documents to be sent to my doctor for the last two and a half weeks. I am waiting on medication and have told them this many times. I have been told that the report has been read multiple times, when it hasn't. I have been told that it would be sent to my doctor practically every day for the last two and a half weeks. They have told me that their computer systems have gone down three times now. I am sick of the lies!!!! My report still has not been read, never go here!

I NEVER leave bad reviews, but because of a condition (that could leave me permanently blind if not taken care of) I feel the need to leave a bad review. I was put in for an ASAP visit and there has been nothing ASAP about my whole experience at this office except for when I told them I wanted my medical records to transfer to a different office, they called me back within 10 minutes to tell me they were ready… However if it wasn’t for their ridiculous office policy of “not allowing patients to transfer to other providers within the practice, when they’re established with one of their doctors in the practice already” (like I should be able to see whoever I want, I’m paying for the visits and pay thousands of dollars in insurance to keep up with my health), I would be able to stay and see why I’m on the verge of being blind. Instead I have to get established with a totally different practice that will take several months to get into, hopefully I’m not blind by then. Also speaking of insurance and paying for visits, the last time I was there everything was normal until they turned the screen around to me and I find out I came all the way to the office to have a video chat with my doctor, no one EVER mentioned it, $400 for that?? 🤔 The receptionist says I’m sorry you felt that way about your visit… anyways stay away from here. I’m also leaving because after several recommended scans and testing (for a common misdiagnosis that I tested negative for several times…) there’s still no word on what’s really causing my condition, he seems only interested in diagnosing me with that one thing, which has wasted more time and money.

The worst or the worst!!!!
Those nurses could care less about people suffering with ALS !!!! Screw you for making my daughter suffer !!!!

I've been coming to Neurology Specialists for a number of years for chronic headaches, and have had nothing but great care. I've seen Dr Stickler a few times and he is very kind. As a female I prefer to see female physician assistants or doctors, so I always request to see one of their physician assistants (PA), her name is Sierra and I feel very comfortable with her. 🩷

Dr Stickler and Sierra (PA) have done everything possible to get to the bottom of my headaches that I've had for almost 20 years with no relief from other neurologists.

I think I am finally getting somewhere with my headaches. And the staff has always been curtious to me. After seeing all the negative reviews I am in shock because I've had nothing but great experienced with them. Thank you so much!

On the last several visits after moving to their new office, I have had nothing but terrible experiences. The most recent visit when I went to check in, the front desk person told me to wait and slammed the glass window shut. I sat there for a good minute waiting for him to reopen it and check me in, but he didn’t so I sat down in the lobby. When he finally decided to check me in, I said my name across the lobby. He gave me a rude look and said I would need to come up to be checked in. When I walked up I commented that I had been up there to check in but he shut the window in my face. He just turns away to look at the computer and mouth “wow” when I was standing 3 feet in front of him. The entire check-in process was handled by someone who needs training on how to be courteous and assist patients. This is the second time I have come to the new location and has similar treatment. I’m not sure that I want to continue at a practice who has such little regard for their patients.

The front desk personnel needs some training on people skills, they are the first person a patient interacts with and the professionalism wasn’t there at my visit. The doctor and nurse were great, had a decent experience with both. Not sure if the front desk relays any messages to the doctor, after several attempt of trying over two weeks I left a message on the nurses line and got a response 4 days later which was to late. Very disappointing!

Your reception lady that answers the phone is the ABSOLUTE WORST person I have EVER MET IN MY LIFE!!!!! I called to ask if your place takes referral. I said I am not a patient. What I wanted to say was "I am a patient with MUSC and I am getting surgery in June for Cubital Tunnel. MUSC was too full to provide an EMG study, so I resorted to looking else where to get the study done and requested my physician to send out referrals to other place." I got 7 words in, "I am not a new patient, but..." and IMMEDIATELY SHE HANGS UP ON ME. I call her back and I just launched the question for a referral. This lady was quick and snappy. Like I get people having a bad day, but I have seen other reviews of your reception service being terrible and the customer service being horrible. I would have asked for her name, but I am pretty sure she would hang up on me AGAIN! She said your place does take outside referral and my health insurance (of course in the rudest way possible to answer my questions), but I'd rather have a dog give me a nerve conduction study, than have your rude people come anywhere near my person. HAVE A GREAT/TERRIBLE DAY!! 0/5 stars (I wish I could!)

If I could give zero stars I would. My fiance just left a review stating why. I suffer from lesions in the brain from a car accident that is now giving me issues and affecting my everyday life. I had an appointment, but ended up cancelling due to the fact I had to be hospitalized for kidney stones in the middle of the night! Excruciatingly painful, and had no choice. I couldn't even walk. So my fiance rescheduled for me. Found out later that my surgery to remove my kidney stones were scheduled on the same day as my neurologist appointment. I had to get the surgery done so that I can recover before my wedding coming up soon. So I ended up not being able to go to my second rescheduled date. When my fiance went to reschedule again to finally get this done, they told him that I cannot be accepted as a patient if I had to reschedule over 2 times. But both times weren't my fault. I have the hospital documents to prove it but their office manager didn't care! How rude! Who denies a patient help??? What kind of place is this? Seriously, run as fast as you can. You don't want to give business to people who refuse to care for people in need. They should be ashamed of themselves.