Local Guides World
Reviews — 8
Thank goodness I found Dr Ramsaroop again! Nice clean environment, effective staff & an AMAZING doctor!!
This review is about Dr. Rana's Unprofessional Receptionist
We booked an appointment for my wife on April , after few days my wife was feeling good and we Canceled the appointment , after few days she had the Sharp pain again and I called and explained that she is Suffering from pain and booked appointment for June28 and on June 27 she Left me a voice message That she’s confused about the cancelled appointment on April and I still have her voice mail saved and I called back and left a voicemail that we will be waiting for Dr. Rana’s call At 1:30 when I didn’t Got a call I called and ask her why the doctor didn’t call me and simply she said this appointment is canceled i said did you Listen to my message she said no we are very busy I said base on what you telling me that it’s canceled and she Repeatedly told me that it’s canceled and I told her don’t lie and she started that you you Threatening me and she said There is empty spot on Sunday but i don’t want to book it for you and Hunged up on me .
This review is not about Dr. Rana because we didn’t visit him personally and we don’t know him , and we Respectfully request from Dr. to Consider about this matter For the future patients , we was very
pleasfrustrated And had to go to hospital emer
.
We booked an appointment for my wife on April , after few days my wife was feeling good and we Canceled the appointment , after few days she had the Sharp pain again and I called and explained that she is Suffering from pain and booked appointment for June28 and on June 27 she Left me a voice message That she’s confused about the cancelled appointment on April and I still have her voice mail saved and I called back and left a voicemail that we will be waiting for Dr. Rana’s call At 1:30 when I didn’t Got a call I called and ask her why the doctor didn’t call me and simply she said this appointment is canceled i said did you Listen to my message she said no we are very busy I said base on what you telling me that it’s canceled and she Repeatedly told me that it’s canceled and I told her don’t lie and she started that you you Threatening me and she said There is empty spot on Sunday but i don’t want to book it for you and Hunged up on me .
This review is not about Dr. Rana because we didn’t visit him personally and we don’t know him , and we Respectfully request from Dr. to Consider about this matter For the future patients , we was very
pleasfrustrated And had to go to hospital emer
.
I brought my 4 yr old daughter in to the walkin clinic last week. the clinic opens at 10 so we got there early and got her registered so that she could be seen at 10. The doctor, her first name was Anuradha, only showed up at 10:40. She didn't even acknowledge the fact that she was so late. i mean, i think that's common courtesy especially when you have sick patients waiting and depending on you.
later in the room, the doctor did a throat swab test on my daughter. this made my daughter gag and then vomit some of her fluid out. the doctor freaked out and left the room. she didn't come back in until the nurse and i cleaned up the vomit. she was absolutely disrespectful to the nurse.
people that are so insensitive like this should not be doctors.
the nurses though were very friendly and caring. if it wasn't for the nurses, i would have probably walked out.
later in the room, the doctor did a throat swab test on my daughter. this made my daughter gag and then vomit some of her fluid out. the doctor freaked out and left the room. she didn't come back in until the nurse and i cleaned up the vomit. she was absolutely disrespectful to the nurse.
people that are so insensitive like this should not be doctors.
the nurses though were very friendly and caring. if it wasn't for the nurses, i would have probably walked out.
Went in on 2 different occasions to see the walk in for my 11 month old and 4 year old. Both were given perscriptions that were not filled out properly with the dosages. Pharmacy had to call doctor to find out actual dosage. Once given the "proper" dosage, child still wasn't feeling well, took them to my pediatrician during the week and he told me they gave a dosage too low. Clearly the doctors here are either rushing ( which couldn't have been the case as that day i was the ONLY person there) or they are just capable of treating children.
If you call, you're put on hold for so long. There is nothing called as "appointment" because you will be waiting there for really long regardless. On average you have to spend at least 1.5 hours to do the smallest of tasks (like get a prescription). The staff is rude as well. I don't even know if a good clinic exists but this is definitely one of the crappiest. Don't go. Just don't.
If I could give 0 stars I absolutely would! They lie about wait times. I've called ahead on 4 seperate occasions and they say half an hour wait. It only takes me 10 minutes to get there from my house, when I arrive the place is packed and the wait time was 2 and a half hrs. The doctors are rude and rush you in and out. I brought my daughter recently and saw one of the female doctors who was quick to send us on our way saying it will pass on its own. And it only got worst. The next day we drove to the Albany clinic where she was diagnosed with whooping cough and prescribed antibiotics. I WILL NEVER COME TO CLINIC AGAIN.
This clinic is absolutely horrible. No accountability, not reliable whatsoever to provide consistent care to sick patients. Doesn't even deserve one star.
I was sick in bed, called the clinic to get a doctor's note and was told that walk-in hours closed at 4pm. I stopped by at 2pm and found signs in the clinic that read "Walk-in closed". Despite this, the clinic remained open, two receptionists were there who explained that "there is no doctor, he left at 1pm". Ummm, excuse me???? I dragged my sick self out of bed just to get a doctor's note, and you're telling me there is no doctor or NP here?!?! Total waste of my time and effort. Way to make someone who is sick, feel worse. Unfortunately this is not my first negative experience with this clinic posting "closed" signs despite their published clinic hours saying otherwise. DO NOT WASTE YOUR TIME HERE!
I was sick in bed, called the clinic to get a doctor's note and was told that walk-in hours closed at 4pm. I stopped by at 2pm and found signs in the clinic that read "Walk-in closed". Despite this, the clinic remained open, two receptionists were there who explained that "there is no doctor, he left at 1pm". Ummm, excuse me???? I dragged my sick self out of bed just to get a doctor's note, and you're telling me there is no doctor or NP here?!?! Total waste of my time and effort. Way to make someone who is sick, feel worse. Unfortunately this is not my first negative experience with this clinic posting "closed" signs despite their published clinic hours saying otherwise. DO NOT WASTE YOUR TIME HERE!
Literally the WORST walk in clinic I've seen.
1) Dr. Khanna is garbage at their job. Not only because of the condescending tone and lack of any caring behavior. But also because she 'forgot' to sign the referral sheet to get the ultrasound we needed.
2) They don't pick up any phone calls...
3) Long wait times, but that's expected.
4) The replacement doctor was perfectly nice, but also forgot to complete 1 out of 2 pieces of their paperwork that completely messed us up. We had to make 3 doctor's visits and 3 ultrasound visits when both should've been done in 1 shot.
Terrible place. Avoid if you can. For another local walk-in, go the the Centenary after-hours clinic.
1) Dr. Khanna is garbage at their job. Not only because of the condescending tone and lack of any caring behavior. But also because she 'forgot' to sign the referral sheet to get the ultrasound we needed.
2) They don't pick up any phone calls...
3) Long wait times, but that's expected.
4) The replacement doctor was perfectly nice, but also forgot to complete 1 out of 2 pieces of their paperwork that completely messed us up. We had to make 3 doctor's visits and 3 ultrasound visits when both should've been done in 1 shot.
Terrible place. Avoid if you can. For another local walk-in, go the the Centenary after-hours clinic.