CVS Pharmacy

It has taken almost one week to get two prescriptions filled. I still don't have them. There is something not quite right about the pharmacist there.

This is my local CVS and because of them I will never shop at a CVS again. The pharmacy told my doctor a prescription was in stock. Then when I called and told them I was coming, they told me that they didn't have it in stock and would order it and it would be there on Saturday. Saturday I called and they told me that they don't receive shipments on weekends and that it would definitely be there on Monday. On Monday I tried calling them and like you'll read in other reviews they just never answered after 20 minutes. So I showed up there in person and they said it was backordered at their supplier and the best they could do is send me somewhere else. They sent me somewhere else and then that place didn't have it in stock either.

If you would like to be lied to and have your time wasted, then come to this CVS.

I'm no Karen, but had to take to Google on this one. Good lord are they terrible. The staff - particularly the male staff - were shockingly unprofessional, on the phone and in person. They were SUPER condescending to my physician when she tried addressing an error they made multiple times. Staff regularly hangs up on customers or places them on hold to avoid being helpful. After ~15 minutes on hold, a member of the staff said: “I talked to your clinician. I’m not repeating myself” and hung up. I don’t know if they’re intentionally rude or just incompetent, either way, avoid if you can.

This is the WORST pharmacy I have ever had to interact with. They do not pick up the phone and leave you on hold for hours. They are disorganized, and inefficient. If you want your medicine on time, DO NOT call this CVS. Disappointed.

Judging by the long lines and how they rarely answer the phone (just cancel it and save on the phone bill!), this pharmacy seems severely understaffed.

Sent refill in yesterday, go to pick it up today and the medication is out of stock. Was I notified? Of course not. Do I need the medication TODAY because I’m not allowed to submit a refill until the day I run out? Yes. Can CVS transfer the prescription to another CVS location that has the medication in stock? No. Why is this country-wide, chain pharmacy so useless?!

Horrible customer service, they don't answer the phones and any issue the dismiss without even looking into the matter. The counter workers (all younger females) have attitude for days and you can tell they don't give a rats a$$ about their job or customers. Do yourself a favor and take your business somewhere else.