London Borough of Camden

Devastatingly disappointed! Zero desire for anyone to actually achieve something or help in any way. Waste of taxpayer money.

Absolutely appalling repair service was given an appointment for yesterday between 8 am and 12 pm because my son had a doctor‘s appointment at 1pm The electrician didn’t even turn up for the appointment, I have been given a new appointment automatically for today 12-6pm without even being asked if I’m even available to take the appointment which I am not this is not how you treat your tenants. As for its tenants responsibility to report a repair it is also the councils duty to make sure the repair is carried out on the day and the time that it is booked.

Hannah komolafe is she is your housing officer god help you lying woman who doesn’t even speak English not to mention the rest of your staff I must advise avoid at all costs masters of wasting your time and will help you will absolutely nothing even went to reception there and the kid behind the desk was facing the wall on his AirPods

Reviews are powerful, helpful tools in today’s society that are meant to warn or encourage a person to buy a product, take a service or perhaps work for a company. Its on the last basis that I must write this review. Before I do I want you to know that I was not fired from Camden, nor did I have any HR issues. I left on my own freewill to get away from the abusive relationship, Camden Council being the abuser. I worked at Camden for a number of years, but because of the lack of support and a working in a broken system at some point you realise those at the top do not understand what is happening in the organisation or if they know of the issues affecting staff - they simply don’t care.

To give you an idea of how it was to work at Camden, one manager actually fainted (Vasovagal syncope) from the pressure which could have absolutely been avoided and was taken to hospital, this is the type of pressure we were put under daily because Camden refused to provide more staff, refused to take on board our concerns. I regularly think about the colleagues I left behind and their wellbeing, as I know things in the team have got significantly worse since I left.

Camden seems not to care about the wellbeing of their staff or even the tenants, this is evident by implementing a system where they encourage the use of chat functions and whatsapp usage when reporting repairs and make it very hard to speak to someone as to rather hid behind a digital wall.

Ultimately the CEO needs to take responsibility for the abuse that happened at the hands of Camden. If the ship is sailing the wrong way, it’s the captains fault not the crew. I have used the word abuse because it’s the closest thing I can compare my last few years at Camden too, It really felt like I was in an abusive relationship and you get so used to it that you think its normal to have crushing pressure and to feel depressed on Sunday when you think about Monday. This was not an isolated incident in my team, I found this to be the case across teams.

So should you work at Camden, I have to say no, really avoid this, I only write this to warn others. Hopefully they can change but in its current form, I would look elsewhere.

Absolutely pathetic. Poor communication, everyone has an attitude like they don’t care and response and prepares take forever. Calling the emergency line but doesn’t even ring so what are you meant to do in an emergency

21 days until an engineer will attend a fully on tap. Called as emergency given 21 days until the engineer will come. Being generous and using Google at 1 Gallon per minute water waste will be 114470 litres until an engineer attends.

I was less then 10 minutes late after the parking expired and they had charged me with a ticket already, although it was still in the grace period then they refused to admit that. just stealing money from people !!!!