A Life Hospital

A life 👍

74 yaşındaki ağabeyimin şeker hastalığı nedeniyle Endokrinoloji ve Metabolizma Uzmanı Şenay DURMAZ CEYLAN Hoca'dan poliklinik randevusu alarak gittik. Çok ilgilendi sağolsun. Bu kadar güzel ilgilenen doktor pek görmedim desem yalan olmaz. Ağabeyim yatan hasta olarak iki günlük tedaviye alındı. Sürekli olarak ya yüz yüze ya da telefonla durumunu takip etti. Bu süreçte Şenay DURMAZ CEYLAN Hoca ve Nefroloji Uzmanı Ebru UZ Hoca başta olmak üzere radyoloji uzmanından diyetisyenine, hemşirelerden(özellikle yatan hasta bölümü) hasta bakıcısına, yemek ve temizlik görevlilerinden hasta kayıt personeline kadar her bir çalışanın bu kadar ilgili, çözüm odaklı ve güler yüzlü olması bizi çok memnun etti. Hepsinden Allah razı olsun. Tamamen tesadüf eseri bu hastaneye yolumuzun düşmesi ve oldukça güzel bir hizmet almış olmak bizi ziyadesiyle memnun etti. Kesinlikle tavsiye ediyorum.

Mid range services to patients

I recently took my daughter to this hospital for an allergy consultation, and I have to say that I was disappointed with the overall experience. Firstly, the doctor and the hospital staff could not speak any language other than Turkish, which made it difficult for me to communicate the issue effectively, despite my basic knowledge of the language. Despite my efforts to explain my daughter's condition, the doctor seemed to lack understanding and knowledge of allergies, despite it being his area of expertise.
Furthermore, the cost of the examination was exorbitant, and they requested a blood test for allergies that was five times the normal cost. I declined to have the test done and decided to seek treatment elsewhere.
Additionally, the doctor's attitude and behavior were unprofessional when I asked for a printed report of the examination. I had to explain to him repeatedly that I needed something that showed my daughter had been examined, and only after my insistence did he print a report that was inadequate and did not fully address her condition.
Overall, I cannot recommend this hospital for anyone seeking medical attention, especially for non-Turkish speakers.

The translation services are very bad. The English translator can hardly speak english. The nurse for children ward was unable to install a canola for my child. They inserted needles many times. It was very painfull to watch. They should have experienced nurses for small children. On my last visited few of my tests were cancelled but they did not give me back my money and said you can use it in next visit, this time around there was still amount left after consultation but they said it is finished. Very unprofessional services.

Recent experience was not good because of non availability of translation services. Please reconsider based upon English translation services.

Hello everyone, I had a chance to visit hospital. I am a foreigner and needed someone to translate for me. They have very good and hospitable staff. I am specially thankful to Miss Emine. She has been very helpful. My experience with child specialist Doc. Sardar was also good. I rate hospital and health services to be very good. Keep up the good work.

More recent experience. English translator is not available.