NCP Liverpool Pall Mall

The signs offered an early bird offer of £6.99. We fulfilled the criteria by getting there before 8:00am but on leaving were charged £17.99 leaving us feeling totally ripped off. Another customer who suffered the same fate spent a while talking to customer service to no avail. Deceptive practice NCP 👎👎👎

Great outdoor car park with a short walk into the city centre

Best place to park if you are driving to the passport office

If you have to go by car it's there in town, and there is always a space to park. Not so expensive as some of the others parking areas.

Easy to find, easy to park, easy to pay and perfect for visiting that side of the City (I was going to Castle Street) just a little expensive but expected being a city

Very busy carpark,took over 15 minutes to find a parking space, but very close to the River, so ideal for sightseeing, also a little pricier than I expected to pay

Location is great but few frustrations about this car park. Firstly the QR code on the app is hit and miss, it wouldn't lift the barrier upon scanning but started a parking session on the app. This meant I was charged twice, tried again to scan QR to exit and didn't work so ended up paying via the machine. I've logged a refund request for duplicate charging and I've had to pay £15+ rather than £11+ on the app. The issue needs to be fixed, all other NCP car parks with barriers don't have an issue with QR scanning.