Local Guides World
Podgórska 34, 31-536 Kraków, Poland

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Reviews — 8

Mykyta Kharkivkskyi
at 2024 Apr 04
Mykyta Kharkivkskyi
at 2024 Apr 04
Awesome guys working there. I was trading in my old mac and buying a new one.
Guys helped me to unlink device fast and led me through the paperwork process.
andro tkhinvaleli
at 2024 Mar 29
andro tkhinvaleli
at 2024 Mar 29
I recently visited the Apple store to trade in my old iPhone for a new one, and I couldn't be happier with the experience. The staff at the store were incredibly helpful and knowledgeable, making the entire process smooth and hassle-free.

They assisted me in selecting the right iPhone for my needs and ensured that all my data was seamlessly transferred from my old phone to the new one. This saved me a lot of time and effort, and I really appreciated their attention to detail.

Moreover, the trade-in value offered for my old iPhone was fair and competitive, making the upgrade even more worthwhile.

Overall, I had a great experience at the store, and I highly recommend it to anyone looking to upgrade their Apple devices. The staff's professionalism and efficiency made the whole process a breeze. Five stars, no doubt!
Ian
at 2024 Mar 29
Ian
at 2024 Mar 29
Cortland in Galeria Kazimierz is my Apple product needs go to place. The shop is spacious. Not that crowded. The staffs are nice and attentive.

I tried to have a trade-in option to upgrade my iPhone in this shop and it was a great and seamless process. I usually have doubts and hesitating to avail or try few services here in Krakow as I am still struggling with my Polish. Good thing is that the staffs are speaking English comfortably and that made my experience for Cortland trade-in option great.

I recommend this shop if you will need some Apple products :).
Wojtek Mączka
at 2024 Mar 24
Wojtek Mączka
at 2024 Mar 24
I have to recommend the service here, as they helped me with my quite unusual problem I couldn't solve at other places. Overall a very great experience
Chuck YEAGER
at 2024 Mar 15
Chuck YEAGER
at 2024 Mar 15
Nice staff on individual level.Unfortunately the store is not following EU regulations with regards to return or exchange of items purchased. Store not willing to exchange item and referring to Polish laws. Unwillingness a shop choice, irrespective of legislation (which I will follow up on accordingly). Over all service and experience has to be a clean 1. Poor. March 2024.
Marta Kułaga
at 2024 Feb 09
Marta Kułaga
at 2024 Feb 09
Denis supported me in my shopping and challenges with my ipad. I am super gratul and super happy with his support which went an "extra mile" I recommend this shop :)
Marta Olenick
at 2023 Jun 15
Marta Olenick
at 2023 Jun 15
We are so grateful to the Manager and Staff of the Cortland Apple Store for analyzing and resolving our laptop problem. They were gracious, friendly and professional through and through. Thank you! We wish you much success in your business.

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