Plymouth Port

Things have improved here now more immigration booths are open and more staff on duty , it only took around 15 minutes to get out of the port this time as opposed to 3 hrs last year

This is NOT a criticism of Brittany ferries. I just want to warn users of the parking at the terminal(owned by Associated British Ports ) that there is no longer 2 hours free parking. Parking Eye have taken it over, it's now £3.30 for 2 hours, there seems to be NO GRACE PERIOD . Be very careful and note your arrival time yourself as its not on their tickets. Just had a fine for a 10 minute overstay. Appealing of course . £60 if paid quickly £100 if not.
Keep evidence of being away too in case you get a notice and you're still away when it gets to you.
Keyboard on the machine is tiny and not qwerty.
Worst thing you need after a long and maybe frustrating drive to the port, is faffing around with these Parking Eye machines.

Worst ferry disembarkation ever experienced - cars backed up and stuck on ferry whilst customs single file processing vehicles. Really feel like spending another hour sat in the car with no air on the ferry! Port authorities please get your logistics sorted!!! You are delaying disabled people stuck in cars, people with jobs to get to, and delaying a departing ferry.

This place is shockingly bad. I have been coming here for 24 years and the service is worse now than ever.
All they have to do is get you on and off a ship and they turn every sailing into a total fiasco.
They do not care how long you have to wait and seem to take great pleasure in making it as long as possible.
What a shame, the complete opposite of the service in Santander.
Welcome home!!

Disgusting treatment from police and border control yesterday. Over 300 bikers kept waiting in the pouring rain for over 2 hours while border control work to go slow. Heavy police presence used to keep control. Over 3 hours from docking to leaving the port. Bloody illegal immigrants get treated better.

Pleasant experience as a foot passenger :-) Fast check in, plenty of space in the lounge, and friendly staff in the cafe which serves hot and cold food.
The ambient TV noise is annoying, and the lounge could do with WiFi while waiting to board.
Travelling without a vehicle is highly recommended!

Absolutely disgusting!!! Waiting in the car for 1 hour and 30 mins with three small children. Massive delays and no one tells us anything. Awful