DIVINE NAIL SPA

I would give 4 stars because they are always incredibly nice and are incredibly gentle. In the past, this location has even helped me out with some nail problems with ease! But based on what I experienced today, I would warn anyone coming here- even if you aren’t new to this business. My experience left a bad taste in my mouth when I brought my family and we were clear about what we wanted… but the staff continued to leave items off the list for my sister and I and up charged us for way more than what we asked for or even received. We only asked for a collagen pedi each (which we didn’t get a complete package of) and they ended up charging all of us $75 each instead of the original $45 each.. We caught it multiple times during the pedi but there was an excuse each time- saying it was still coming but it never did. We didn’t say anything because we were surprised when we received the bill of $75 each and just didn’t know how to proceed. It was truly in bad taste and to feel like we were taken advantage of in a place that we have enjoyed in the past is just really sour. I am not sure if we will be back because of this as we would rather put money and time into a business we can trust.

nice space. Terrible at pedicures. Barely scrub feet, offer the paraffin socks. Nail color managed to get smudged after 3 hours first time in my life. After Sugar Scrub a block away, this is a total disappointment- they just don't have the training how to do pedicures well. Manicures are ok, with a lot of coaching.

divine is often hit or miss but today i had a terrible experience. i went with a friend and we both had a terrible experience. my nail tech was extremely rude and was hurting me while doing my manicure. i got tip extensions which i wanted cut down and i asked for it and she refused to do it shorter even though it was possible. she had the wrong color as well and i had to point it out to make the change. then as i was checking out i was paying mostly cash but any left over on my card. i gave them $120. they proceeded to say i paid 100 and pocketed the 20 and charged 37$ to my card. i noticed this and they were hesitant to give back my $20 which i had NOT designated as a tip because i was tipping via venmo. the service was not deserving of a $20 tip because of the rudeness and the not listening to my requests about shape and length. my nails turned out fine but long but my friends were horrible like she had done it herself at home. NOT WORTH IT DONT GO HERE. SPEND YOUR MONEY SOMEWHERE ELSE.

New to the area and I went to Divine Nail Spa Thursday and loved Kevin. But after about two-three days my nail broke. I called the shop and asked if I could get it fixed. The owner/ Manager said yes. So I went today and I realized there are a lot of similar colors to my color and if they take the dip powder off of one nail it may not match the rest of my nails. So talked to the lady at the desk and she stated she had to ask her manager. “Okay fine”. So the lady at the front said to me my manager said we can just take the nail off and fix the one nail. So I end up calling the manager and talking to her. She was so rude and didn't care to hear me out. She made her point and that was it. She was talking over me. She had no customer service at all. It was super inappropriate and she was arguing and not even letting me speak. Then hung up on me at the end because she was done with what she had to say. So at that point I just told the lady at the front desk I will be leaving and she apologized but her manager is not nice at all.

My regular nail spa was booked solid 4 days ago so I found this establishment online in a pinch and walked in that same day for the first time. The location was fairly convenient, ambience nice, and staff were friendly. I'm taking a break from gel and dip manicures and have been getting regular polish for a few months now. I'm very careful with my nails and don't keep them in water or batter them in any way. At my regular salon, my polish will last about 7-9 days before very light chipping. After going to this salon? The polish began to chip the day after and was completely unwearable by the 3rd day. When I called to see if I could have them redone, I was told that they do not guarantee their work unless you've had a gel manicure. I could see if I was 5 or more days in though 3-4 days was ridiculous to have this much polish chipping, especially when this is not my normal experience anywhere else. I could have done my nails at home with longer lasting results. I know where I will not be returning for any service. And that's unfortunate.

I’ve been going to Divine for a couple years now and enjoy their services. It is clean and organized with similar prices to other salons. I usually make an appt but also had no problems just walking in.

I’ve been going here for probably 10 years or more? I can’t remember. I started at the Arlington location and moved to the Del Ray location to support Holly and Wendi when they opened up the Del Ray location which was during the pandemic. The salon is clean and the nail techs are all super professional and detail oriented. My gel manicures always last for a full 3 weeks. 100% recommend. The pricing is a little on the expensive side but you also get what you pay for. I don’t like to feel rushed or sit with crowds of people. My manicures always last for 3-4 weeks as well.

Im surprised how bad an experience I had at this place given the ok reviews it has overall. The technician I had did a terrible job.
She made two cuticles
Bleed, she didn’t file my nails evenly and didn’t clean under the nail. The gel
Polish application is streaky, lumpy and has bubbles. She didn’t clean nails polish that got on my fingers. She also rushed the massage and was watching tv on a tablet while
Working on my nails. It was a sloppy and unpleasant experience. I hate to leave a bad review for a place that overall looks clean and well cared for but they need to ensure the quality of their technicians work. I won’t be coming here again.