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Reviews — 8
The food here is high quality, authentic and really lovely. Great portions also, I called ahead and the member of staff was helpful and attentive. Ive also had the pleasure of speaking to the owner who genuinely cares about customers and the experience customers get. I would highly recommend you order if you’re looking for proper Thai food in Norwich
Piping hot food arrived 30 mins after I ordered online. The food is so good, particularly the moo yang and massaman curry! Definitely ordering again soon
I was hungry and tired and decided to try out my local Thai takeaway. In short brilliant, most definitely one of THE best meals I've ever had. The guy who was extremely busy helped me understand what I was ordering. Being a ex chef 👨🍳 I'm hard to please.
Perfect 👌 ..
Perfect 👌 ..
Just had our first Take Thai and its honestly the best thai takeaway we have ever had. Full of flavour and ready on time, its a must have takeaway in the city.
Lovely, lovely food and by far one of the best takeaways in Norwich. The folks who work at Take Thai are always friendly and welcoming, and the food is mouth watering and reasonably priced. It's takeaway only but the premises is always spotless and it's clearly a very popular establishment. Can't recommend enough!
We used to love Take Thai but its gone downhill. We ordered plain noodles, two mains and a starter and it came to £44. For this you expect some quality. Unfortunately the crispy beef is pure batter, the pork belly is just pure fat swimming in BBQ sauce and the starter and noodles were bland with weird textures. The sesame toast was a stodgy grey mess that was inedible. (pic attached) Shan't be using them again.
Update following Take Thai's reply... I'm sure it's that sort of arrogance as to why it's gone downhill. Well done on your award, the judges must love grey stodge.
Update #2 since Take Thai have now edited their reply and I see they have left a more professional one. I'm sorry you dislike my review, its just honest. I didn't take any other photos of the food as I don't tend to do that. I only had that one of the very disappointing sesame toast as took it to send to a mate as was shocked by it so happened to have it. We have used Take Thai about 4 times previously and did attempt to speak to someone about it but got fobbed off. I'm sure you can do better than what me & my wife experienced but the whole thing as left (quite literally) a bad taste in out mouths so we won't be using you again which I'm sure you're not bothered about.
With regards the updates, I am merely replying to your comments. How is it that you can keep replying but we can't? We did contact you the night in question so not sure why you mention we should have done that as we did. (confusing) Maybe at some point in the future, we'll give you another try when the dust has settled, and if it is better then I will of course change my review but at the moment it still stands. I only replied the first time as all you wrote was, "We didn't get voted best takeaway for nothing". Which I didn't think help diffuse the situation.
Update following Take Thai's reply... I'm sure it's that sort of arrogance as to why it's gone downhill. Well done on your award, the judges must love grey stodge.
Update #2 since Take Thai have now edited their reply and I see they have left a more professional one. I'm sorry you dislike my review, its just honest. I didn't take any other photos of the food as I don't tend to do that. I only had that one of the very disappointing sesame toast as took it to send to a mate as was shocked by it so happened to have it. We have used Take Thai about 4 times previously and did attempt to speak to someone about it but got fobbed off. I'm sure you can do better than what me & my wife experienced but the whole thing as left (quite literally) a bad taste in out mouths so we won't be using you again which I'm sure you're not bothered about.
With regards the updates, I am merely replying to your comments. How is it that you can keep replying but we can't? We did contact you the night in question so not sure why you mention we should have done that as we did. (confusing) Maybe at some point in the future, we'll give you another try when the dust has settled, and if it is better then I will of course change my review but at the moment it still stands. I only replied the first time as all you wrote was, "We didn't get voted best takeaway for nothing". Which I didn't think help diffuse the situation.
We once collected our food, got all the way home (10 minute journey) to find out that they hadn't included some of the order, they were not very apologetic and made us come back to get it..
Have them the benefit of the doubt and tried it again later, but we were given raw batter.. I have tried to use the online messaging service 3 times but have had no luck in getting a response.
*update*
Once again Take Thai has failed to impress.
I emailed the email address given to me in your reply over 3 weeks ago and still have heard nothing.
This really isn't on as we were served RAW batter.
Definitely would NOT recommend using this takeaway, The House Thai takeaway is much better.
*update 2*
I have emailed you on several occasions. This complaint is genuine, how kind of you to accuse me of it not being so. Although looking through your reviews you have had a lot of negative ones lately so maybe this is why you try to falsify them.
Please find attached the photos of the raw batter (There was more than one of the tempura with raw batter but I only took it of these ones), for World to now see. As well as the "large" tub of satay sauce I was promised after having to drive back and collect this after you forgot it in my order whilst offering me nothing else. :)
P.S I can even add the time stamps of the photos so you can't say they're false?
Have them the benefit of the doubt and tried it again later, but we were given raw batter.. I have tried to use the online messaging service 3 times but have had no luck in getting a response.
*update*
Once again Take Thai has failed to impress.
I emailed the email address given to me in your reply over 3 weeks ago and still have heard nothing.
This really isn't on as we were served RAW batter.
Definitely would NOT recommend using this takeaway, The House Thai takeaway is much better.
*update 2*
I have emailed you on several occasions. This complaint is genuine, how kind of you to accuse me of it not being so. Although looking through your reviews you have had a lot of negative ones lately so maybe this is why you try to falsify them.
Please find attached the photos of the raw batter (There was more than one of the tempura with raw batter but I only took it of these ones), for World to now see. As well as the "large" tub of satay sauce I was promised after having to drive back and collect this after you forgot it in my order whilst offering me nothing else. :)
P.S I can even add the time stamps of the photos so you can't say they're false?
